Who they are
Insight
Current to 14 Oct 26Abbie is Tarnbeck's hands-on technical admin and the main support contact since onboarding. She raises connector, billing and feature issues, and has recently been building dashboards. She is a single point of dependency for the account.
Role: Broking Systems Administrator at Tarnbeck Insurance Brokers, a CRM admin and platform admin since 30 Jan 2025. Rachael Dixon named her the key technical person at the 7 Feb 2025 kickoff.
Influence: She shapes technical setup and raises most tickets, but the evidence does not show her signing commercial terms. Rachael attends the calls.
Watch: She is the only admin named, so refresh and credential issues rest on her. Connector stalls were reported on 27 Mar 2026 and 11 Jun 2026. Her 12 Sep 2025 custom field and 26 Sep 2025 invoice questions are an upgrade lead and a billing follow-up. The 1 Oct 2026 dashboard question suggests growing use.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Tarnbeck Insurance Brokers | Broking Systems Administrator | admin | abbie.gaskarth@tarnbeck.example |
Activity
- 1 Oct 2026ticketHow to use
- 11 Jun 2026ticketConnector sync
- 27 Mar 2026ticketConnector sync
- 23 Dec 2025ticketFeature request
- 26 Sep 2025ticketInvoice query
- 12 Sep 2025ticketHow do I create a custom field?
- 6 Mar 2025callTarnbeck Insurance Brokers / BB-Demo – Onboarding
- 3 Mar 2025callTarnbeck Insurance Brokers / BB-Demo – Onboarding
- 25 Feb 2025email_threadOnboarding, next steps
- 21 Feb 2025callTarnbeck Insurance Brokers / BB-Demo – Onboarding
- 18 Feb 2025ticketSearches are very slow
- 13 Feb 2025callTarnbeck Insurance Brokers / BB-Demo – Onboarding
- 7 Feb 2025callTarnbeck Insurance Brokers / BB-Demo – Kickoff
+1
- 14 Oct 2024callTarnbeck Insurance Brokers / BB-Demo – Demo
+1