Brakkevoort Logistics

Four of 14 documents are executed. The 16 Mar 2026 order form renews Growth at £44,000 a year from 1 Apr 2026 to 31 Mar 2027, billed quarterly. Two superseded drafts quote annual billing, and the 23 Aug 2026 QBR flags falling usage before the next renewal.

Executed: The order form signed 16 Mar 2026 sets the current terms: Growth, 40 licensed users, £44,000 net with no discount, from 1 Apr 2026 to 31 Mar 2027. Billing is quarterly, payable 30 days from invoice.

The Master Services Agreement and the Data Processing Agreement, both signed 21 Mar 2025, still govern. The first order form, signed the same day for 1 Apr 2025 to 31 Mar 2026 at £44,000 plus £12,000 one-off implementation, has expired.

Open items: No draft or proposal is open for the current term. The 21 Jan 2026 draft renewal proposal and the 26 Jan 2026 renewal proposal are superseded by the 16 Mar 2026 order form, as are the 2025 proposals and the 4 Mar 2025 draft MSA.

Contradictions: Price agrees at £44,000 a year across every document that states one, but billing does not. Both points below involve drafts a customer could still quote.

• The 21 Jan 2026 draft renewal proposal says annual in advance; the 16 Mar 2026 order form bills quarterly.
• The 12 Feb 2025 draft proposal says annual in advance; the order form signed 21 Mar 2025 bills quarterly.

Commitments: The 16 Mar 2026 order form commits 99.5% availability, P1 first response of 1 business hour, and a credit of 10% of one month's fee for availability only. The signed MSA adds a nightly refresh complete by 07:00 customer local time on business days.

Stale data earns no credit on this tier. The signed DPA commits BB-Demo to breach notice without undue delay, a current sub-processor list and audits on reasonable notice.

Gaps: All 14 documents were read. No executed document names the customer signatory, and the security questionnaire's open points, including the written sub-processor list, are not shown as closed.

The 23 Aug 2026 QBR reports active users down by more than a quarter against 40 licences, with the term ending 31 Mar 2027. That renewal starts after 1 Jul 2026, so the v2 list applies (Growth +13.6%); no renewal paper exists yet.

Ownership: the 26 Jan 2026 renewal proposal names Natalie Eze as CSM, while the 2026 QBRs are written by Elena Novak as CSM, EU. The documents do not show who owns the account now.

AI · claude-opus-5-5 · 11 Oct 2026