What the paper says
Document roll-up
Current to 11 Oct 26The executed order form, MSA and DPA dated 16 Jan 2026 put Wexmoor on Growth at £50,000 a year from 2 Feb 2026 to 1 Feb 2027, with 99.5% availability. Two older drafts are superseded. Renewal terms and price are not yet documented.
Executed: The signed order form of 16 Jan 2026 sets the Growth tier at £50,000 a year, billed in advance on 30 days from invoice, for 2 Feb 2026 to 1 Feb 2027. Jordan Pike signed for BB-Demo and Tyler Brooks, Chief Operating Officer, signed for Wexmoor.
The signed MSA and DPA, both dated 16 Jan 2026, are consistent with it. The MSA adds a £12,000 one-off implementation fee, and the order form prevails over the MSA on price, term or service levels.
Open items: Two drafts remain on file, Proposal v1 of 12 Nov 2025 and MSA v2 of 16 Dec 2025. Both are superseded by the copies executed on 16 Jan 2026, and the final proposal of 17 Nov 2025 carries the same £50,000 subscription.
Renewal is open. The order form says it will be discussed ahead of the end date, with no auto-renewal, notice period or renewal price, and the MSA says it will be documented in a new order form led by Elena Novak.
Contradictions: No conflict on price, service levels or dates was found between the drafts and the executed paper. The draft MSA v2 left governing law, the liability cap and the customer signatory open, and the executed MSA defers liability limits to the order form, which does not state them.
The onboarding plan, success plan and both QBR decks label the £50,000 as contracted annual recurring revenue. That is their own wording; the order form calls it the annual subscription.
Commitments: The executed documents carry these live obligations:
- Availability of 99.5% and a P1 first response of 1 business hour, under the order form.
- Nightly refresh by 07:00 customer local time on business days, with credits of 10% of one month's fee for availability breaches only, so a late refresh earns no credit.
- Notice of security incidents without undue delay and notice of new sub-processors, under the DPA.
Gaps: All 11 documents were read. The order form promises no connector delivery dates, and the DPA names neither the sub-processors nor the transfer mechanism.
The success plan of 26 Apr 2026 flagged two overdue invoices with no stated cause, and the QBR of 20 Sep 2026 reports none overdue. Invoices are not among these documents, so payment status needs checking in accounting.
Executed terms
Current to 9 Oct 26- BillingAnnual, billed in advance, 30 days from the date of invoiceAnnual, billed in advance, 30 days from the date of invoice · Source: doc_010_007
- End2027-02-01Source: doc_010_007
- Price£50,000 a yearSource: doc_010_007
- Service levels["Availability 99.5%", "P1 first response 1 business hour", "Nightly refresh complete by 07:00 customer local time on business days", "Service credit 10% of one month's fee, availability only"]["Availability 99.5%", "P1 first response 1 business hour", "Nightly refresh complete by 07:00 customer local time on business days", "Service credit 10% of one month's fee, availability only"] · Source: doc_010_007
- Start2026-02-02Source: doc_010_007
- Term months12Source: doc_010_007
Documents
Updated 9 Oct 26- commercial
- delivery
- presales
Folders and documents as a list
- Contracts (4)
- Unsigned draft Growth services agreement draft · contract · 16 Dec 2025
- Signed Growth master services agreement executed · contract · 16 Jan 2026
- Signed data processing agreement executed · dpa · 16 Jan 2026
- Signed Growth tier order form executed · order form · 16 Jan 2026
- Onboarding (1)
- Onboarding plan for Growth rollout issued · onboarding plan · 3 Feb 2026
- Proposals (2)
- Draft Growth tier proposal draft · proposal · 12 Nov 2025
- Growth tier proposal issued · proposal · 17 Nov 2025
- QBRs (2)
- Quarterly review and road to renewal issued · qbr deck · 28 Jun 2026
- Quarterly review of adoption and renewal issued · qbr deck · 20 Sep 2026
- Security (1)
- Security answers for Growth evaluation issued · security questionnaire · 23 Oct 2025
- Success plans (1)
- Growth tier success plan issued · success plan · 26 Apr 2026