What happened
What this says
Current to 13 Oct 26Ffion asked how to export dashboard data to send weekly summaries to her team but could not find the option. Connor showed her the menu export feature; Ffion confirmed it works for CSV and PDF.
Problem: Ffion could not locate the dashboard export feature. Handling: Connor explained the three-dot menu export option; Ffion found it and confirmed it works for CSV and PDF. Watch: Positive outcome; customer is creating internal reports.
Details
Updated 9 Oct 26Prioritynormal
Statusclosed
Categoryhow_to
Channelweb
First response (min)100
CSAT5
Helpdeskmade from
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- public_reply · Ffion Rees 27 Jun 2025 13:18Actually, I think I may have found it under the dashboard menu. Let me explore that option.
- created · Ffion Rees 27 Jun 2025 13:29Hi, I'm trying to work out how to export the data from a dashboard I've built. I want to send a summary to my team each week but I can't see an obvious way to get the data out. Is this something that's available? Thanks, Ffion
- public_reply · Connor Webb 27 Jun 2025 15:09Hi Ffion, great question. So you can export the dashboard view by clicking the menu icon in the top right of the dashboard, then selecting Export. You'll get options to download as CSV or PDF. Does that work for you? Thanks, Connor
- public_reply · Connor Webb 30 Jun 2025 10:04Just checking in. Were you able to export the data? Let me know if you need any help with the next step. Thanks, Connor
- public_reply · Ffion Rees 2 Jul 2025 10:32Perfect, found it. Works exactly as you described. Really helpful. Thanks Connor.
- status_change · 8 Jul 2025 23:59
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