B-Brain
Connor Webb

How do I export data from a dashboard?

Ticketclosed

Penmaen Software logo Penmaen Software · How do I export data from a dashboard?

Ffion asked how to export dashboard data to send weekly summaries to her team but could not find the option. Connor showed her the menu export feature; Ffion confirmed it works for CSV and PDF.

Priority normal

What happened

What this says

Current to 13 Oct 26

Ffion asked how to export dashboard data to send weekly summaries to her team but could not find the option. Connor showed her the menu export feature; Ffion confirmed it works for CSV and PDF.

Problem: Ffion could not locate the dashboard export feature. Handling: Connor explained the three-dot menu export option; Ffion found it and confirmed it works for CSV and PDF. Watch: Positive outcome; customer is creating internal reports.

AI · claude-haiku-4-5-20251001 · 13 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryhow_to
Channelweb
First response (min)100
CSAT5
Helpdeskmade from

Trail

  1. Ffion Rees
    public_reply · Ffion Rees 27 Jun 2025 13:18
    Actually, I think I may have found it under the dashboard menu. Let me explore that option.
  2. Ffion Rees
    created · Ffion Rees 27 Jun 2025 13:29
    Hi, I'm trying to work out how to export the data from a dashboard I've built. I want to send a summary to my team each week but I can't see an obvious way to get the data out. Is this something that's available? Thanks, Ffion
  3. Connor Webb
    public_reply · Connor Webb 27 Jun 2025 15:09
    Hi Ffion, great question. So you can export the dashboard view by clicking the menu icon in the top right of the dashboard, then selecting Export. You'll get options to download as CSV or PDF. Does that work for you? Thanks, Connor
  4. Connor Webb
    public_reply · Connor Webb 30 Jun 2025 10:04
    Just checking in. Were you able to export the data? Let me know if you need any help with the next step. Thanks, Connor
  5. Ffion Rees
    public_reply · Ffion Rees 2 Jul 2025 10:32
    Perfect, found it. Works exactly as you described. Really helpful. Thanks Connor.
  6. Connor Webb
    status_change · Connor Webb 4 Jul 2025 11:38
  7. status_change · 8 Jul 2025 23:59
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