How they work
Insight
Current to 12 Oct 26Connor Webb was a Support Engineer in London who left BB-Demo on 27 Feb 2026. He was assigned 55 tickets and handled how-to, access and connector issues. His accounts need a successor.
Role: Connor Webb was a Support Engineer in the support department in London, reporting to Dominic Hale. He joined on 2024-10-28 and left on 27 Feb 2026.
Book: He was assigned 55 tickets, with 3 email threads and 0 calls attended. Activity was highest on Merriott Lyle Distribution (10), Pentreath Cold Chain (9) and Vellacott Payments (7).
Evidence: His reads show how-to guidance, user provisioning and connector fixes, including a recovered invoice indexing fault. Several tickets were connector credential failures after API key changes.
Now: His accounts have no named support owner in the evidence. His last reads, dated 23 Feb 2026 and 24 Feb 2026, show a filter bug and a branch connector key update still to be completed.
On record
Updated 9 Oct 26Calls
Time off
| From | To | Type | Days | Status |
|---|---|---|---|---|
| 4 Feb 2026 | 4 Feb 2026 | holiday | 1 | taken |
| 16 Jan 2026 | 16 Jan 2026 | holiday | 1 | taken |
| 2 Jan 2026 | 2 Jan 2026 | holiday | 1 | taken |
| 10 Dec 2025 | 12 Dec 2025 | holiday | 3 | taken |
| 17 Oct 2025 | 23 Oct 2025 | holiday | 5 | taken |
| 10 Oct 2025 | 13 Oct 2025 | holiday | 2 | taken |
| 4 Aug 2025 | 15 Aug 2025 | holiday | 10 | taken |
| 30 Jun 2025 | 30 Jun 2025 | sick | 1 | taken |
| 31 Mar 2025 | 1 Apr 2025 | holiday | 2 | taken |
| 26 Mar 2025 | 27 Mar 2025 | holiday | 2 | taken |
| 11 Dec 2024 | 13 Dec 2024 | holiday | 3 | taken |
| 10 Dec 2024 | 10 Dec 2024 | holiday | 1 | taken |
| 12 Nov 2024 | 13 Nov 2024 | sick | 2 | taken |
| 6 Nov 2024 | 6 Nov 2024 | sick | 1 | taken |