Who they are
Insight
Current to 11 Oct 26Cian Farrell is an underwriter at Clonvara Insurance Services and the account's main hands-on user and de facto champion. He says use is mainly himself and a couple of others, so he is a key-person risk as logins fall.
Role: Underwriter in Dublin, CRM role user, platform user since 2025-11-01, not an admin. He joined the 26 Aug 2025 demo and was the first underwriter trained, on 19 Dec 2025.
Influence: He shapes adoption rather than contract terms. He asked about role-based access, chose the training slot and agreed to run the underwriting session. He says he is the only one who knows how it works.
Watch: Alice Brewer's 13 Sep 2026 invitation to the 24 Sep 2026 webinar noted fewer people logging in, with no reply from him. Tickets in September 2026 on lost access and wrong quote amounts touch his work. The evidence does not show whether the second session or the underwriting rollout happened.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Clonvara Insurance Services | Underwriter | user | cian.farrell@clonvara.example |
Activity
- 24 Sep 2026eventYour renewals, read by the brain
+12
- 13 Sep 2026email_threadWebinar invitation: renewals, read by the brain
- 3 Sep 2026ticketPolicy quote amounts showing incorrect values
- 2 Sep 2026ticketTwo team members lost access to the brain
- 2 Jul 2026ticketTickets not syncing
- 10 Jun 2026ticketHow do I export dashboard results?
- 29 Dec 2025callClonvara Insurance Services / BB-Demo – Training
- 22 Dec 2025email_threadTraining follow-up and next session
- 19 Dec 2025callClonvara Insurance Services / BB-Demo – Training
- 11 Dec 2025email_threadTraining session for the Clonvara team
- 25 Nov 2025eventRevenue leaders roundtable
+11
- 26 Aug 2025email_threadFollow-up from today's demo
+1
- 26 Aug 2025callClonvara Insurance Services / BB-Demo – Demo
+1