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Clonvara Insurance Services: documents · cs

Laura Penhaligon asked whether a second, claims-focused training session should happen before the break. Cian Farrell said it should wait until the second week of January, and that use so far is mainly him and a couple of others.

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Current to 11 Oct 26

Laura Penhaligon asked whether a second, claims-focused training session should happen before the break. Cian Farrell said it should wait until the second week of January, and that use so far is mainly him and a couple of others.

Ask: Laura offered a shorter second session on claims tickets and broker activity, before the holiday break or after the new year.

Customer view: Cian said the first session was good and the claims side is worth a look, but nobody has time this week. He noted use is mainly himself and a couple of others.

Next: Laura has pencilled in a placeholder for the second week of January. Cian is to confirm nearer the time.

AI · claude-sonnet-5-5 · 11 Oct 2026

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The thread

Updated 9 Oct 26

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Messages3

First message2025-12-22

Last message2025-12-24

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Messages

Message bodies have not been written yet; senders and dates are from the mailbox.

Laura Penhaligon 22 Dec 2025 11:09
to Cian Farrell
None
Cian Farrell 22 Dec 2025 11:27
to Laura Penhaligon
None
Laura Penhaligon 24 Dec 2025 17:36
to Cian Farrell
None

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B-Brain is a fictional company; every organisation and person here is invented. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
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Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
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The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	75
People at customers	290
B-Brain staff	40
Calls	784
Email threads	1,169
Support tickets	449
Documents	477
Deals	117
Invoices	101
Events	49
News items	56

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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