What was said
What this says
Current to 11 Oct 26Alice Brewer, Head of Marketing, invited Cian Farrell to a renewals webinar on 24 Sep 2026 and noted that fewer people at Clonvara have been logging in. No customer response in the thread.
Ask: Alice invited Cian to an online webinar on Thursday 24 September 2026 about pulling renewal history through the brain. She said fewer people at Clonvara had been logging in recently.
Customer view: there is no customer response in the thread, so the reason for lower logins is not shown.
Next: the webinar is booked, not held. Alice sends the link only if Cian replies.
The thread
Updated 9 Oct 26Messages
- Alice Brewer 13 Sep 2026 16:49Hi Cian, I'm Alice, I head up marketing at BB-Demo. Your name came up as one of the people at Clonvara who uses the brain for policy queries, so I wanted to invite you personally. We are running an online webinar on Thursday 24 September 2026: "Your renewals, read by the brain". The story here is how underwriters and account teams can pull the history behind a renewal, such as broker activity, open queries and claims tickets, in a couple of questions rather than a morning of checking systems. I have noticed that fewer people at Clonvara have been logging in recently, so if there is something getting in the way, the session is a good place to say so. We'd like to hear it. Would you be able to make it? If so, reply and I'll send the link. Best, Alice