B-Glass
Riley Tran

Riley Tran

Person

Saltia Hardware Distributors logo Saltia Hardware Distributors · admin

Riley Tran is the Systems Administrator and sole admin at Saltia Hardware Distributors. He asks 31% of the organisation's questions over 12 months, so the account depends heavily on him. He has raised renewal pricing and SSO.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Riley Tran is the Systems Administrator and sole admin at Saltia Hardware Distributors. He asks 31% of the organisation's questions over 12 months, so the account depends heavily on him. He has raised renewal pricing and SSO.

Role: Riley is the CRM admin contact and platform admin, created 5 Feb 2026. He ran connector setup and onboarding, and he is the contact for tickets on filters, connectors and search.

Influence: He is the hands-on operator rather than the signer. On 15 Apr 2026 he queried a higher invoice and planned to take a breakdown to his finance team. The evidence does not show who signs.

Watch: The 10 Feb 2026 kickoff recorded him as the only admin. He asked 29% of questions in the last 90 days. On 4 Sep 2026 he asked about SSO, which is Enterprise only. The renewal date of 5 Feb 2027 is booked.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

OrganisationTitleRoleEmail
Saltia Hardware DistributorsSystems Administratoradminriley.tran@saltia.example
CRMmade from

Activity

  • 4 Sep 2026ticketSingle sign-on support Riley Tran, Olivia GrantSaltia Hardware Distributors logoRiley TranOlivia Grant
  • 24 Aug 2026ticketQuery results inconsistent Riley Tran, Kate OrmerodSaltia Hardware Distributors logoRiley TranKate Ormerod
  • 11 Jun 2026eventBG-Demo Customer Day London Alice Brewer, Callum Reid, Liam Doherty, Aisha Rahman, Imogen Hartley, Kelly Sharpe, Greg Haskins, Tanya Briggs, Ravi Atherton, Kirsty Rigby, Toby Mellor, Hugh Firth, Kofi Asamoah, Priti Varma, Andrew Sugden, Claire Ackroyd, Siân Pritchard, Graham Tovey, Lee Hathaway, Gordon McInnes, Natasha Greaves, Adrian Mellor, Daan Visser, Helen Varley, Andrea Neumann, Shane Twomey, Huw Bevan, Dylan Price, Rhian Morgan, Tyler Brookes, Sandra Neale, Lindsay Pallister, Barry Coxon, Harry Kitching, Brittany Hayes, Karin Vossen, Martina Engel, Dirk Vogt, Eoin Hegarty, Maeve Doherty, Jacinta Hoad, Riley Tran, Els Van Damme, Katrien Wouters, Karen Midgley, Kevin Kershaw, Oliver Kirkby, Chris Jagger, Toby Cowell, Mark Brearley, Ian Brearley, Graham Rowntree, Imran Qureshi, Marloes Hendriks, Ilse de Graaf, Karin Sjöberg, Linnea Holm, Annika Lund, Arnaud Janssens, Lena Becker, Jonas Lehmann, Markus Hofmann, Mike Delaney, Tyler Nguyen, Dev Malhotra, Jess Doyle, Lachlan Hutchinson, Malcolm Ridgway, Tariq Saleem, Gareth Pugh, Kwame Asante, Matthias Ebner, Dennis Wolter, Danielle Okonkwo, Lauren Pilkington, Stuart Haworth, Nadia Bashir, Carl Whittle, Kirsty Robson, Samuel Adeyemi, Clara Hoskins, Gavin Rudd, Ruud Verhoeven, Raymond Tsai, Ingrid Solberg, Pauline Metcalfe, Tracey Bainbridge, Vikram Sethi, Andy Buckley, Yara El Idrissi, Phil Catterall, Monique Fairley, Elliot Rosen, Javier OrtizAlice BrewerCallum ReidLiam Doherty+91
  • 20 May 2026email threadBG-Demo Customer Day on 11 Jun 2026 Alice Brewer, Riley TranSaltia Hardware Distributors logoAlice BrewerRiley Tran
  • 15 Apr 2026ticketInvoice amount query Riley Tran, Kate OrmerodSaltia Hardware Distributors logoRiley TranKate Ormerod
  • 1 Apr 2026ticketCustomer search returning incomplete results Riley Tran, Bethan ListerSaltia Hardware Distributors logoRiley TranBethan Lister
  • 11 Mar 2026ticketGetting started with connectors Riley Tran, Olivia GrantSaltia Hardware Distributors logoRiley TranOlivia Grant
  • 4 Mar 2026ticketCan't save filters in search Riley Tran, Olivia GrantSaltia Hardware Distributors logoRiley TranOlivia Grant
  • 2 Mar 2026callSaltia Hardware Distributors / BG-Demo – Onboarding Laura Penhaligon, Riley TranSaltia Hardware Distributors logoLaura PenhaligonRiley Tran
  • 18 Feb 2026callSaltia Hardware Distributors / BG-Demo – Onboarding Laura Penhaligon, Riley Tran, Jacinta HoadSaltia Hardware Distributors logoLaura PenhaligonRiley TranJacinta Hoad
  • 11 Feb 2026email threadKickoff sessions confirmed Laura Penhaligon, Daniel Okafor, Jacinta Hoad, Riley TranSaltia Hardware Distributors logoLaura PenhaligonDaniel OkaforJacinta Hoad+1
  • 11 Feb 2026email threadScheduling your onboarding sessions Laura Penhaligon, Riley TranSaltia Hardware Distributors logoLaura PenhaligonRiley Tran
  • 10 Feb 2026callSaltia Hardware Distributors / BG-Demo – Kickoff Laura Penhaligon, Daniel Okafor, Jacinta Hoad, Riley TranSaltia Hardware Distributors logoLaura PenhaligonDaniel OkaforJacinta Hoad+1
  • 10 Dec 2025email threadThanks for the demo Lewis Kerr, Hannah Lowe, Jacinta Hoad, Riley TranSaltia Hardware Distributors logoLewis KerrHannah LoweJacinta Hoad+1
  • 8 Dec 2025callSaltia Hardware Distributors / BG-Demo – Demo Lewis Kerr, Hannah Lowe, Jacinta Hoad, Riley TranSaltia Hardware Distributors logoLewis KerrHannah LoweJacinta Hoad+1
CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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