Who they are
Insight
Current to 14 Oct 26Tyler Brookes is the hands-on admin at Haddon Rook Logistics. He ran connector setup and raised all four tickets, including two outages and a feature request. He shapes day-to-day use, not commercial terms.
Role: Transport Systems Administrator and platform admin since 7 Jan 2026. He set up users and connector credentials on the 6 Feb 2026 call and said on 30 Jan 2026 that the team could take page building from there.
Influence: operational. Spencer Gaunt joined the demo and onboarding calls alongside him. The evidence does not show Tyler discussing price, contract or renewal.
Watch: he reported the 1 Apr 2026 dashboard outage, duplicate records on 18 May 2026 and the 21 Jul 2026 refresh failure. The evidence does not show recovery being confirmed on the last. He also asked for a driver schedule connector, which may be an upsell lead.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Haddon Rook Logistics | Transport Systems Administrator | admin | tyler.brookes@haddonrook.example |
Activity
- 21 Jul 2026ticketRefresh failed
- 11 Jun 2026eventBB-Demo Customer Day London
+91
- 20 May 2026email_threadBB-Demo Customer Day, Thursday 11 June 2026
- 18 May 2026ticketDuplicate customer records
- 16 Apr 2026eventBB-Demo webinar
+32
- 1 Apr 2026ticketUrgent, dashboard not loading
- 11 Mar 2026eventData leaders conference (BB-Demo stand)
+16
- 6 Feb 2026callHaddon Rook Logistics / BB-Demo – Onboarding
- 30 Jan 2026callHaddon Rook Logistics / BB-Demo – Onboarding
- 29 Jan 2026ticketRequest, driver schedule sync
- 23 Jan 2026callHaddon Rook Logistics / BB-Demo – Onboarding
- 19 Jan 2026email_threadOnboarding sessions: timing
- 27 Oct 2025callHaddon Rook Logistics / BB-Demo – Demo
+1
- 18 Jul 2024eventBB-Demo webinar
+7