Who they are
Insight
As at Fri 9 Oct 2026Operations Director at Haddon Rook Logistics and the CRM champion. He led the buying calls, attends onboarding and states the value case. He asks 40% of the organisation's questions, a key-person risk.
Role: Operations Director and CRM champion. He was on the discovery, demo, proposal and kickoff calls, and delegated access setup to Tyler Brookes. His platform user was created on 2026-01-10 and is not an admin.
Influence: Janice Haddon, Managing Director, tested price, security and terms, so Spencer is the champion rather than the sole decision-maker. On 6 Feb 2026 he described one view of calls, invoices and delivery notes as what will really save time.
Watch: He asked 814 of 2332 questions in the last 90 days, 35%. If he leaves or disengages, usage and the value case are exposed. The evidence does not show the order form being signed.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Haddon Rook Logistics | Operations Director | champion | spencer.gaunt@haddonrook.example |
Activity
- Upcoming
- 16 Oct 2026upcoming callHaddon Rook Logistics / BG-Demo – Check In
- 26 Oct 2026upcoming callHaddon Rook Logistics / BG-Demo – Renewal
+1
- Held
- 8 Oct 2026dealHaddon Rook Logistics – Renewal
- 6 Feb 2026callHaddon Rook Logistics / BG-Demo – Training
- 30 Jan 2026callHaddon Rook Logistics / BG-Demo – Onboarding
- 23 Jan 2026callHaddon Rook Logistics / BG-Demo – Onboarding
- 16 Jan 2026email threadKickoff notes and next steps
- 15 Jan 2026callHaddon Rook Logistics / BG-Demo – Kickoff
- 4 Dec 2025callHaddon Rook Logistics / BG-Demo – Negotiation
+2
- 20 Nov 2025callHaddon Rook Logistics / BG-Demo – Proposal
- 13 Nov 2025email threadProposal call next week
- 27 Oct 2025callHaddon Rook Logistics / BG-Demo – Demo
+1
- 22 Oct 2025email threadLet's get a demo in the diary
- 7 Oct 2025callHaddon Rook Logistics / BG-Demo – Discovery
- 18 Sep 2025dealHaddon Rook Logistics – New