Who they are
Insight
Current to 11 Oct 26Joanne Platt is the finance contact at Brackwell Freight Ltd. She matches order forms and invoices to purchase orders, has paid within terms, and is not a user of the brain. Her payment gate matters at each renewal.
Role: Accounts Payable Manager in Manchester, CRM role finance. She joined the 6 Nov 2023 negotiation and later calls, and sets the paperwork requirements: purchase order number, separate VAT line, subscription and implementation on separate lines.
Influence: she gates payment rather than choosing the tier. In the 16 Sep 2025 renewal call she would not pay without a matching purchase order. On the 8 Sep 2026 call she confirmed invoices are paid within terms, which framed the issue as value.
Watch: her invoice threads show no replies, so purchase order matching is unconfirmed. Any renewal paper should state the price build and carry the purchase order reference.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brackwell Freight Ltd | Accounts Payable Manager | finance | joanne.platt@brackwellfreight.example |
Activity
- 12 Oct 2026callBrackwell Freight Ltd / B-Brain – Renewal
+1
- 8 Sep 2026callBrackwell Freight Ltd / B-Brain – Renewal
+1
- 1 Dec 2025email_threadInvoice INV-002-0004 - Growth subscription
- 1 Dec 2025invoiceINV-002-0004
- 16 Sep 2025callBrackwell Freight Ltd / B-Brain – Renewal
+1
- 12 Jun 2025eventB-Brain Customer Day
+16
- 24 May 2025email_threadInvitation: B-Brain Customer Day in London
- 2 Dec 2024email_threadInvoice INV-002-0003 for the Growth subscription
- 2 Dec 2024invoiceINV-002-0003
- 11 Nov 2024email_threadBrackwell Growth expansion - order form and paperwork
+1
- 8 Nov 2024callBrackwell Freight Ltd / B-Brain – Negotiation
+1
- 1 Dec 2023email_threadSubscription invoice for the Starter tier
- 1 Dec 2023invoiceINV-002-0002
- 20 Nov 2023email_threadInvoice for Brackwell Freight implementation
- 20 Nov 2023invoiceINV-002-0001
- 6 Nov 2023email_threadBrackwell Freight and B-Brain: next steps on the Starter order
+1
- 6 Nov 2023callBrackwell Freight Ltd / B-Brain – Negotiation
+1