What was said
What this says
Current to 10 Oct 26Sofia Marchetti invited Joanne Platt, Accounts Payable Manager, to the London Customer Day on Thursday 12 June 2025. The thread is a single invitation with no customer response.
Ask: Sofia invites Joanne, an invoice contact rather than a user, and says she can nominate revenue operations colleagues or depot account managers instead.
Customer view: there is no customer response in the thread, so interest is not shown.
Next: Sofia asks for a reply in the next week or so, and Marcus Bell can help colleagues with details.
The thread
Updated 9 Oct 26Typeevent
Messages1
First message2025-05-24
Last message2025-05-24
Emailmade from
Messages
- Sofia Marchetti 24 May 2025 09:18Dear Joanne, I hope you're well. I'm writing to invite you to the BB-Demo Customer Day, which we are holding in London on Thursday 12 June 2025. It is an in-person event, and we would be delighted to see someone from Brackwell there. I know you deal with our invoices rather than the day-to-day use of the brain, so I want to be clear about why I'm asking you. The day is open to everyone who works with us on a customer account, and it is a good chance to meet the team behind the service and put faces to names. If it would suit your colleagues in revenue operations or the depot account managers better, please do pass this on. Marcus Bell, your customer success manager, will be happy to help them with the details. If you would like to come, or if you would rather nominate someone else, just reply to this email and I will make sure the right people are added to the list. There is no cost to attend and no need to prepare anything. I'm aware this is a Saturday morning, so please don't feel you need to answer straight away. A reply in the next week or so would be perfect. Best regards, Sofia Marchetti Head of Customer Success, BB-Demo
Emailmade from