Tarnbeck Insurance Brokers
What the paper says
Document roll-up
As at Fri 9 Oct 2026Tarnbeck Insurance Brokers is on Starter at £20k a year under the executed renewal order form of 22 Jan 2026, running 30 Jan 2026 to 29 Jan 2027. The MSA date and renewal wording are inconsistent across signed documents.
Executed: Four documents are stored as executed: the MSA, the DPA and the order form, all dated 16 Jan 2025, and the renewal order form of 22 Jan 2026. The renewal order form sets the current term: Starter at £20k a year, 30 Jan 2026 to 29 Jan 2027.
Open items: The proposal v1 of 11 Nov 2024 and the draft MSA v2 of 16 Dec 2024 are drafts. The proposal of 14 Nov 2024 is stored as final. All three match the executed price and are superseded.
Contradictions:
- Both order forms cite an MSA signed on 30 Jan 2025, but the executed MSA is dated 16 Jan 2025.
- The 16 Jan 2025 order form renews automatically on the same terms. The executed MSA has no renewal clause.
- The executed MSA sets the nightly refresh at 07:00 customer local time. Both order forms say 07:00 UK business-day mornings.
Commitments: The current order form commits 99.5% availability, a 4 business hour P1 first response, a refresh complete by 07:00 and a 5% service credit for unavailability. Payment is net 30 days from invoice date.
Commitments: The DPA requires prior written consent before any new sub-processor. It also requires deletion or return of personal data within 30 days of request.
Price at next renewal: The next term after 29 Jan 2027 is the first renewal on or after 1 Jul 2026, so the v2 Starter list applies (+12.8%). The 16 Jan 2025 order form's wording, "on the same terms", does not provide for this, so it needs settling before the 90-day notice point.
Gaps: All eight documents were read. No signed copy names the customer signatory or title. Priya Raman signed the 16 Jan 2025 order form for BG-Demo.
Gaps: The renewal order form does not state a renewal or notice mechanism. The documents do not show whether the onboarding handover planned for mid-February 2025 was completed.
Executed terms
As at Fri 9 Oct 2026- BillingAnnual invoice, net 30 days from invoice dateSource: doc_171_008
- End2027-01-29Source: doc_171_008
- Price£19,500 (Annual)Source: doc_171_008
- Service levels["99.5% availability, measured monthly", "P1 first response 4 business hours", "Data refresh complete by 07:00 UK business-day mornings", "5% of monthly subscription fee service credit for unavailability"]Source: doc_171_008
- Start2026-01-30Source: doc_171_008
- Term months12Source: doc_171_008
Documents
Updated 9 Oct 26- commercial
- delivery
- presales
Folders and documents as a list
- Contracts (5)
- Draft Starter master services agreement draft · contract · 16 Dec 2024
- Starter master services agreement executed · contract · 16 Jan 2025
- Data processing agreement executed · dpa · 16 Jan 2025
- Starter subscription order form executed · order form · 16 Jan 2025
- Starter renewal order form executed · order form · 22 Jan 2026
- Onboarding (1)
- Starter onboarding plan issued · onboarding plan · 5 Feb 2025
- Proposals (2)
- Starter tier proposal, draft v1 draft · proposal · 11 Nov 2024
- Starter tier proposal issued · proposal · 14 Nov 2024
Contradictions
As at Fri 9 Oct 2026| Document | Against | What differs |
|---|---|---|
| Tarnbeck Insurance Brokers - Order Form (signed) | Tarnbeck Insurance Brokers - Master Services Agreement (signed) | The order form cites an MSA signed on 30 Jan 2025; the executed MSA is dated 16 Jan 2025. |
| Tarnbeck Insurance Brokers - Order Form (signed) | Tarnbeck Insurance Brokers - Master Services Agreement (signed) | The renewal order form cites an MSA signed on 30 Jan 2025; the executed MSA is dated 16 Jan 2025. |
| Tarnbeck Insurance Brokers - Order Form (signed) | Tarnbeck Insurance Brokers - Master Services Agreement (signed) | The order form renews automatically on the same terms unless 90 days' notice is given; the executed MSA has no renewal clause. |
| Tarnbeck Insurance Brokers - Order Form (signed) | Tarnbeck Insurance Brokers - Master Services Agreement (signed) | The renewal order form sets the refresh by 07:00 UK business-day mornings; the executed MSA says by 07:00 customer local time. |