What it says
What this says
As at Fri 9 Oct 2026Executed renewal order form dated 22 Jan 2026 for B-Glass Starter at £20k per year, running 30 Jan 2026 to 29 Jan 2027. Availability 99.5%, P1 first response 4 business hours, net 30 days payment.
What it is: an executed renewal order form under the Master Service Agreement signed on 30 January 2025. It renews the Starter subscription for 12 months, "Renewal Service Start" 30 January 2026 and "New Contract End" 29 January 2027.
Commits: the Starter unit price is £20k, invoiced annually on or before 30 January 2026 on "Net 30 days from invoice date". Service levels are 99.5% availability, a 4 business hour P1 first response and data refresh "Complete by 07:00 UK business-day mornings".
Unusual: the price is the v1 list figure, which fits a renewal signed before the v2 price takes effect. The customer signature block shows a blank signatory line with no name or title.
Not settled: the text does not name the customer signatory, and does not say what price applies at the next renewal after 29 Jan 2027.
As found in this document
As at Fri 9 Oct 2026- Date end29 Jan 2027Source: the AI read of this record
- Date renewal29 Jan 2027Source: the AI read of this record
- Date signed22 Jan 2026Source: the AI read of this record
- Date start30 Jan 2026Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Availability99.5% (measured monthly, excl. scheduled maintenance)Source: the AI read of this record
- P1 First Response Time4 business hours (09:00–17:00 UK time, Mon–Fri)Source: the AI read of this record
- Data RefreshComplete by 07:00 UK business-day morningsSource: the AI read of this record
- Service Credit5% of monthly subscription fee for each month of unavailabilitySource: the AI read of this record
- InvoicingAnnual invoice on or before 30 January 2026Source: the AI read of this record
- Payment TermsNet 30 days from invoice dateSource: the AI read of this record
- Subscription price£19,500 (Annual)Source: the AI read of this record
Body
Tarnbeck Insurance Brokers, Order Form (Renewal)
Dated: 22 January 2026
1. Parties
This Order Form ("OF") is entered into between:
Customer: Tarnbeck Insurance Brokers, Kendal, United Kingdom
Supplier: BG-Demo Limited, London, United Kingdom
The parties acknowledge that this Order Form is entered into under the terms of the Master Service Agreement signed on 30 January 2025, as amended.
2. Renewal Terms
| Aspect | Details |
|---|---|
| Previous Contract End | 29 January 2026 |
| Renewal Service Start | 30 January 2026 |
| New Contract End | 29 January 2027 |
| Renewal Period | 12 months |
3. Service and Pricing
| Item | Description | Unit Price | Qty | Total | Recurring |
|---|---|---|---|---|---|
| SUB-STARTER | B-Glass – Starter | £20k | 1 | £20k | Yes (Annual) |
Annual Recurring Revenue: £20k
Total Contract Value (Year 2): £20k
4. Service Levels
Read the whole document (2,180 characters)
| Measure | Commitment |
|---|---|
| Availability | 99.5% (measured monthly, excl. scheduled maintenance) |
| P1 First Response Time | 4 business hours (09:00–17:00 UK time, Mon–Fri) |
| Data Refresh | Complete by 07:00 UK business-day mornings |
| Service Credit | 5% of monthly subscription fee for each month of unavailability |
5. Billing and Payment
- Invoicing: Annual invoice on or before 30 January 2026
- Payment Terms: Net 30 days from invoice date
- Currency: GBP
6. Included Allowances
- 15 licensed users
- 4 data connectors
- Standard Starter features: pages, chat, search
- Six-monthly check-ins
7. Continuation of Terms
Except as modified by this Order Form, the terms of the Master Service Agreement and any executed Addenda remain in full force and effect. In the event of conflict, this Order Form prevails.
CUSTOMER SIGNATURE:
Tarnbeck Insurance Brokers
....................................................................
Authorised Signatory (Title)
Date: 22 January 2026
SUPPLIER SIGNATURE:
BG-Demo Limited
Priya Raman Account Executive
Date: 22 January 2026