Tarnbeck Insurance Brokers - Order Form (signed)
Documentexecuted Tarnbeck Insurance Brokers · order form · executed · 16 Jan 2025
Executed order form for the Starter subscription at £20k a year plus a one-off £6,000 implementation, effective 16 Jan 2025. It commits 99.5% availability and a P1 first response of 4 business hours, and auto-renews unless 90 days' notice is given.
What it says
What this says
As at Fri 9 Oct 2026Executed order form for the Starter subscription at £20k a year plus a one-off £6,000 implementation, effective 16 Jan 2025. It commits 99.5% availability and a P1 first response of 4 business hours, and auto-renews unless 90 days' notice is given.
What it is: an order form between Tarnbeck Insurance Brokers and BG-Demo Limited, signed for BG-Demo by Priya Raman on 16 Jan 2025. The contract value is £26k, of which £20k is the annual subscription.
Commits: service start 30 Jan 2025, a 12 month period ending 29 Jan 2026, and "Net 30 days from invoice date". Up to 4 connectors are to be "live within 28 days of receipt of access credentials from Customer".
Unusual: renewal is automatic "on the same terms" unless 90 days' written notice is given. The form is dated 16 Jan 2025 but cites an MSA "signed on 30 January 2025", after its own date.
Not settled: the customer signature block shows no named signatory and a blank title. The form does not show whether the term renewed after 29 Jan 2026, or at what price.
As found in this document
As at Fri 9 Oct 2026- Date end29 Jan 2026Source: the AI read of this record
- Date renewal29 Jan 2026Source: the AI read of this record
- Date signed16 Jan 2025Source: the AI read of this record
- Date start30 Jan 2025Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Subscription£19,500, Yes (Annual)Source: the AI read of this record
- Implementation£6,000, No recurring; 4 weeks, up to 4 connectorsSource: the AI read of this record
- Contract Value£25,500Source: the AI read of this record
- Availability99.5% (measured monthly, excl. scheduled maintenance)Source: the AI read of this record
- P1 First Response Time4 business hours (09:00–17:00 UK time, Mon–Fri)Source: the AI read of this record
- Data RefreshComplete by 07:00 UK business-day morningsSource: the AI read of this record
- Service Credit5% of monthly subscription fee for each month of unavailabilitySource: the AI read of this record
- Connectorslive within 28 days of receipt of access credentials from CustomerSource: the AI read of this record
- InvoicingAnnual invoice for Year 1 on or before 30 January 2025Source: the AI read of this record
- Payment TermsNet 30 days from invoice dateSource: the AI read of this record
- Renewal notice90 days' written notice of non-renewalSource: the AI read of this record
The document
Body
Tarnbeck Insurance Brokers, Order Form
Effective Date: 16 January 2025
1. Parties
This Order Form ("OF") is entered into between:
Customer: Tarnbeck Insurance Brokers, Kendal, United Kingdom
Supplier: BG-Demo Limited, London, United Kingdom
The parties acknowledge that this Order Form is entered into under the terms of the Master Service Agreement signed on 30 January 2025, the latest version of which governs the relationship.
2. Services and Pricing
| Item | Description | Unit Price | Qty | Total | Recurring |
|---|---|---|---|---|---|
| SUB-STARTER | B-Glass – Starter | £20k | 1 | £20k | Yes (Annual) |
| IMP-STARTER | Implementation – Starter (4 weeks, up to 4 connectors) | £6,000 | 1 | £6,000 | No |
| Contract Value | £26k |
Annual Recurring Revenue (Year 1 onwards): £20k
3. Subscription Term
Read the whole document (2,747 characters)
| Aspect | Details |
|---|---|
| Service Start Date | 30 January 2025 |
| Initial Contract Period | 12 months |
| Contract End Date | 29 January 2026 |
| Renewal | Unless either party provides 90 days' written notice of non-renewal, the subscription shall automatically renew on the same terms. |
4. Implementation Services
B-Glass – Starter implementation shall include:
- Connection and configuration of up to 4 data sources (connectors)
- Field mapping and data validation
- Initial data refresh and quality assurance
- Admin training and setup documentation
- Delivery within 4 weeks of this order date
All connectors promised above shall be live within 28 days of receipt of access credentials from Customer.
5. Service Levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% (measured monthly, excl. scheduled maintenance) |
| P1 First Response Time | 4 business hours (09:00–17:00 UK time, Mon–Fri) |
| Data Refresh | Complete by 07:00 UK business-day mornings |
| Service Credit | 5% of monthly subscription fee for each month of unavailability |
6. Billing and Payment
- Invoicing: Annual invoice for Year 1 on or before 30 January 2025
- Payment Terms: Net 30 days from invoice date
- Currency: GBP
- Bank Transfer: Invoice shall specify BG-Demo's payment details
7. Approval and Execution
This Order Form is entered into on the date first written above and takes effect on the Service Start Date.
CUSTOMER SIGNATURE:
Tarnbeck Insurance Brokers
....................................................................
Authorised Signatory (Title)
Date: 16 January 2025
SUPPLIER SIGNATURE:
BG-Demo Limited
Priya Raman Account Executive
Date: 16 January 2025
Unusual terms
As at Fri 9 Oct 2026- Automatic renewal on the same terms
- 90 days' written notice of non-renewal
- Connectors live within 28 days of receipt of credentials
- MSA date (30 Jan 2025) later than order form date