What the paper says
Document roll-up
Current to 14 Oct 26Marsden Vale Recruitment is on Starter at £22k per year from 23 Sep 2026 to 22 Sep 2027 under the order form filed 11 Sep 2026. Its customer signature lines are blank, and the executed papers disagree on renewal terms.
Executed: The order form filed 11 Sep 2026 sets the current term: Starter at £22k per year, 0% discount, from 23 Sep 2026 to 22 Sep 2027. It says the renewal reflects current pricing for the Starter tier.
It follows the executed order forms of 9 Sep 2024 and 15 Sep 2025, each pricing Starter at £20k for one year. The signed MSA and the DPA, both filed 9 Sep 2024, sit underneath all three.
Open items: the draft proposal of 31 Jul 2024, the proposal of 5 Aug 2024 and the draft MSA of 22 Aug 2024 are not contracts. The signed MSA and the 9 Sep 2024 order form superseded them. The onboarding plan of 28 Sep 2024 is a working document.
The DPA and the order forms of 15 Sep 2025 and 11 Sep 2026 are stored as executed, but their customer signature lines are blank in the text. A countersigned copy of the current order form should be confirmed on file.
Contradictions:
- Renewal: the 9 Sep 2024 order form renews automatically unless either party gives 90 days' notice. The signed MSA and the 2025 and 2026 order forms state no renewal clause.
- Signing date: the signed MSA records a signed date of 23 Sep 2024, while the order form made under it was signed 9 Sep 2024.
- Implementation: the 5 Aug 2024 proposal sets three two-week phases, six weeks in all, against the four-week implementation priced in it and in the 9 Sep 2024 order form.
The move from £20k to £22k is a change between successive executed terms, not a contradiction. £22k matches the v2 Starter list price.
Commitments: the 11 Sep 2026 order form commits 99.5% availability, P1 first response within 4 business hours and a 5% service credit of one month's subscription fees for an availability breach. It allows up to 15 active users, billed annually in advance, net 30 days.
The DPA binds BB-Demo as processor to act only on documented instructions and to use no sub-processors without written authorisation from the customer.
Gaps: all 9 documents were read. No document names the customer signatory on any order form or gives a notice period for the term ending 22 Sep 2027.
Executed terms
Current to 9 Oct 26- BillingAnnual in advance, net 30 days from invoiceAnnual in advance, net 30 days from invoice · Source: doc_169_009
- End2027-09-22Source: doc_169_009
- Price£22,000 per yearSource: doc_169_009
- Service levels["Availability 99.5%", "P1 first response 4 business hours", "Service credit 5% of one month's subscription fees for an availability breach"]["Availability 99.5%", "P1 first response 4 business hours", "Service credit 5% of one month's subscription fees for an availability breach"] · Source: doc_169_009
- Start2026-09-23Source: doc_169_009
- Term months12Source: doc_169_009
Documents
Updated 9 Oct 26- commercial
- delivery
- presales
Folders and documents as a list
- Contracts (6)
- Draft Starter master services agreement draft · contract · 22 Aug 2024
- Starter tier Master Services Agreement executed · contract · 9 Sep 2024
- Data processing agreement executed · dpa · 9 Sep 2024
- Executed Starter order form executed · order form · 9 Sep 2024
- Starter order form, one-year term executed · order form · 15 Sep 2025
- Starter order form, annual term executed · order form · 11 Sep 2026
- Onboarding (1)
- Four-week Starter onboarding plan issued · onboarding plan · 28 Sep 2024
- Proposals (2)
- Starter company brain proposal draft · proposal · 31 Jul 2024
- Starter company brain proposal issued · proposal · 5 Aug 2024
Contradictions
Current to 9 Oct 26| Document | Against | What differs |
|---|---|---|
| Marsden Vale Recruitment - Order Form (signed) | Marsden Vale Recruitment - Order Form (signed) | The 9 Sep 2024 order form renews automatically unless either party gives 90 days' notice. The 11 Sep 2026 order form states no renewal or notice clause. |
| Marsden Vale Recruitment - Order Form (signed) | Marsden Vale Recruitment - Master Services Agreement (signed) | The order form provides automatic renewal with 90 days' notice. The signed MSA states no renewal or auto-renewal clause. |
| Marsden Vale Recruitment - Master Services Agreement (signed) | Marsden Vale Recruitment - Order Form (signed) | The signed MSA records a signed date of 23 Sep 2024. The order form made under it was signed 9 Sep 2024. |
| Marsden Vale Recruitment - Proposal | Marsden Vale Recruitment - Order Form (signed) | The 5 Aug 2024 proposal plans three two-week phases, six weeks in all. The proposal and the executed order form price a four-week implementation. |