What it says
What this says
Current to 13 Oct 26Order form for the Starter tier at £20k for one year, 23 Sep 2025 to 22 Sep 2026. Availability 99.5%, P1 first response 4 business hours, billed annually in advance. The customer signature block is blank in the text.
What it is: an order form between Marsden Vale Recruitment and BB-Demo Ltd for one Company Brain Starter subscription, executed under the parties' Master Services Agreement. Net amount and Total Contract Value are both £20k with 0% discount.
Commits: availability of 99.5%, P1 first response of 4 business hours, and a service credit of 5% of one month's subscription fees for an availability breach. Billing is annual in advance, net 30 days from invoice, with up to 15 active users.
Unusual: nothing departs from the standard Starter terms. The price matches the v1 list.
Not settled: the customer signature, title and date lines are blank in the text, so the document does not show who signed for the customer. It states no renewal clause, and the end date of 22 Sep 2026 has passed as of the as-of date, so the current term is not shown here.
As found in this document
Current to 9 Oct 26- Date end22 Sep 2026Source: object_read:doc_169_008
- Date start23 Sep 2025Source: object_read:doc_169_008
- Price£19,500Source: object_read:doc_169_008
- Availability99.5%Source: object_read:doc_169_008
- P1 First Response4 business hoursSource: object_read:doc_169_008
- Service Credit5% of one month's subscription fees in the event of an availability breach5% of one month's subscription fees in the event of an availability breach · Source: object_read:doc_169_008
- BillingAnnual in advance, net 30 days from invoiceAnnual in advance, net 30 days from invoice · Source: object_read:doc_169_008
- Total Contract Value£19,500Source: object_read:doc_169_008
- Licensed UsersUp to 15 active users per the Starter tierUp to 15 active users per the Starter tier · Source: object_read:doc_169_008
The document
Body
Marsden Vale Recruitment, Order Form
Effective Date: 23 September 2025
Parties
Customer: Marsden Vale Recruitment
Supplier: BB-Demo Ltd
Service Description
| Item | Quantity | Unit Price | Discount | Net Amount |
|---|---|---|---|---|
| Company Brain – Starter | 1 | £20k | 0% | £20k |
Total Contract Value: £20k
Service Term
Start Date: 23 September 2025
End Date: 22 September 2026
Billing: Annual in advance, net 30 days from invoice
Service Levels
- Availability: 99.5%
- P1 First Response: 4 business hours
- Service Credit: 5% of one month's subscription fees in the event of an availability breach
Licensed Users
Up to 15 active users per the Starter tier.
Terms
This order is executed under the parties' Master Services Agreement.
Signature
Customer:
Signature ___________________
Title ___________________
Date ___________________
BB-Demo Ltd:
Signature ___________________
Tom Ashdown, Account Executive
Date 23 September 2025