What happened
What this says
Current to 13 Oct 26Alan Rennie asked how to add a date range filter to dashboards so users could narrow results by time period. Connor Webb provided straightforward instructions on using dashboard settings. Closed 25 October 2025.
Problem: customer wanted to set up date range filters on dashboards but could not find the feature. Handling: Connor provided a quick answer with clear steps through dashboard settings. Watch: this shows the customer is adopting dashboard builder features actively.
Details
Updated 9 Oct 26Prioritylow
Statusclosed
Categoryhow_to
Channelchat
First response (min)336
CSAT1
Helpdeskmade from
Trail
- created · Alan Rennie 1 Oct 2025 09:05Hi, I'm trying to set up a date range filter on a dashboard so our team can quickly narrow down results by time period. I want users to be able to select start and end dates and have all the charts update automatically. But I can't find the option in the builder, am I missing something?
- public_reply · Connor Webb 1 Oct 2025 14:41Hi Alan, thanks for reaching out. To add a date range filter, go to the dashboard settings and look for 'Add filter'. From there you can set the type to 'Date range' from the dropdown. That should do it. Best, Connor
- status_change · 25 Oct 2025 23:59
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