Who they are
Insight
Current to 12 Oct 26Trent Nakamura is Quarrington's admin and day-to-day contact, and the most active user. He gates trust in the brain by tying its referral counts to his own reports. He is a key-person dependency on a Growth contract.
Role: Business Intelligence Manager in the CRM, with a platform account created 30 Apr 2026 and admin rights. He was named admin and day-to-day contact at kickoff and carries the connector work.
Influence: He is not the budget holder, but Danielle Okonkwo and Marisol Vega rely on him to check numbers before liaisons see them. He says he will not trust an answer he cannot trace.
Watch: Earlier calls had him as the only admin, and a second admin was requested. The 21 Sep 2026 intake coordinator role ticket is open, with no customer reply since the last BB-Demo response on 2026-09-24. He also owes confirmation that referral reports tie to the brain.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Quarrington Care Network | Business Intelligence Manager | admin | trent.nakamura@quarringtoncare.example |
Activity
- 21 Sep 2026ticketRole-based access for intake coordinators: testing
- 21 Sep 2026email_threadQBR follow-up and next steps
+1
- 18 Sep 2026callQuarrington Care Network / BB-Demo – Qbr
+1
- 15 Sep 2026ticketRole-based access for intake coordinators
- 16 Jul 2026eventBB-Demo webinar
+26
- 29 Jun 2026email_threadInvitation to our July webinar
- 9 Jun 2026callQuarrington Care Network / BB-Demo – Onboarding
- 4 Jun 2026email_threadBooking the next onboarding session
- 3 Jun 2026callQuarrington Care Network / BB-Demo – Onboarding
- 28 May 2026email_threadOnboarding: next working session and what to bring
- 27 May 2026callQuarrington Care Network / BB-Demo – Onboarding
- 26 May 2026ticketOnboarding: dashboard design for hospital groups
- 21 May 2026callQuarrington Care Network / BB-Demo – Onboarding
- 19 May 2026email_threadOnboarding sessions: getting a date in the diary
- 18 May 2026ticketHandling physician updates and affiliation changes
- 13 May 2026email_threadOnboarding session: access and agenda
- 13 May 2026callQuarrington Care Network / BB-Demo – Onboarding
- 12 May 2026ticketMapping referring physicians to hospital groups
- 11 May 2026email_threadSetting up the onboarding sessions
- 7 May 2026email_threadQuarrington kickoff: recap and next steps
+2
- 7 May 2026callQuarrington Care Network / BB-Demo – Onboarding
+2
- 6 May 2026callQuarrington Care Network / BB-Demo – Kickoff
+2
- 20 Feb 2026email_threadFollow-up after the reporting demo
+1
- 18 Feb 2026callQuarrington Care Network / BB-Demo – Demo
+1