Who they are
Insight
Current to 11 Oct 26Luke Kershaw is Chief Financial Officer at Cairnlea Homes and the CRM economic buyer. He engaged on price, set-up cost and contract terms in the 2024 and 2025 sales cycle. The evidence does not show who signed or any later activity.
Role: CFO at Cairnlea Homes, recorded in the CRM as economic buyer, based in Glasgow. He joined the discovery call on 6 Dec 2024 alongside Neil Metcalfe, who leads the programme.
Influence: he asked about set-up cost, the annual cost after year one and implementation disruption, then asked when the order form would arrive. He and Faye Metcalfe raised the budget objection that led to the year-one discount.
Watch: the year-one discount ends at renewal, so year two lands at full list price. The renewal conversation will meet his cost focus, so a value case is needed. The evidence does not show whether he attended the 20 Nov 2025 webinar.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Cairnlea Homes | Chief Financial Officer | economic_buyer | luke.kershaw@cairnlea.example |
Activity
- 20 Nov 2025eventBB-Demo webinar
+10
- 17 Nov 2025email_threadBB-Demo webinar, 20 Nov 2025
- 16 Oct 2025eventBB-Demo webinar
+9
- 20 Feb 2025eventBB-Demo webinar
+7
- 10 Feb 2025callCairnlea Homes / BB-Demo – Negotiation
+2
- 4 Feb 2025email_threadService levels and contract terms
- 6 Dec 2024email_threadCairnlea, proposal outline
- 6 Dec 2024callCairnlea Homes / BB-Demo – Discovery
- 15 Feb 2024eventBB-Demo webinar
+2
- 16 Nov 2023eventBB-Demo webinar
+4