What was said
What this says
Current to 11 Oct 26Tom Ashdown outlines a Growth tier proposal at £62,000 to Cairnlea Homes. CFO Luke Kershaw asks whether it includes set-up and what the annual cost is after year one. A formal proposal is still to come.
Ask: Luke wants clarity on what the £62,000 covers and the ongoing annual cost. He is the CFO, so cost is his focus.
Customer view: Luke has no objection yet, only questions. Tom confirms the figure covers implementation and the first year of subscription.
Next: the annual cost after year one is not stated and is deferred to the formal proposal. It must be clear, as Luke asked directly.
The thread
Updated 9 Oct 26Messages
- Tom Ashdown 6 Dec 2024 15:37Neil and Luke, Following our discovery call, here's what I'm thinking for Cairnlea Homes: Growth tier subscription with implementation: that's 40 users, 8 data connectors, full dashboards builder. We'd go live within 8 weeks from signature. Total investment is £62,000. I'll send over a formal proposal early next week. Any initial questions? Best, Tom
- Luke Kershaw 9 Dec 2024 10:52Tom, Thanks for the outline. A couple of questions: does the £62,000 include set-up, and what's the annual cost after the first year? Luke Kershaw Chief Financial Officer
- Tom Ashdown 11 Dec 2024 08:48Luke, Good questions. The £62,000 covers both implementation and the first year of subscription. After that, it's the annual subscription cost, I'll spell that out in the formal proposal. Best, Tom