Toby Cowell
Person
Wrenfield Property Management: documents · admin
Toby Cowell is Wrenfield's Data Analyst and platform admin. He does the hands-on connector validation and is the main question-asker, with 18% of the organisation's questions over the last 12 months. Key-person risk.
Who they are
Insight
Current to 11 Oct 26Toby Cowell is Wrenfield's Data Analyst and platform admin. He does the hands-on connector validation and is the main question-asker, with 18% of the organisation's questions over the last 12 months. Key-person risk.
Role: Data Analyst at Wrenfield Property Management, CRM role admin, platform user created 1 Mar 2026 with admin rights. He reviewed sample data for each connector during onboarding and raised the open tickets filter request.
Influence: he shapes how the brain is validated and used day to day. The evidence does not show him holding budget or signing paper; Hugh Fenton, Head of Data, spoke about value.
Watch: he carries the validation work and was the only customer participant on the 26 Mar 2026 call. He asked 124 of 734 questions in the last 90 days (17%), so his absence would hit adoption and go-live accuracy.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Wrenfield Property Management | Data Analyst | admin | toby.cowell@wrenfield.example |
Activity
- 18 Jun 2026eventBB-Demo webinar
+5 - 11 Jun 2026eventBB-Demo Customer Day London
+32 - 13 May 2026ticketFilter for open tickets
- 31 Mar 2026callWrenfield Property Management / BB-Demo – Onboarding
- 26 Mar 2026callWrenfield Property Management / BB-Demo – Onboarding
- 19 Mar 2026email_threadConnector setup, next steps
- 18 Mar 2026callWrenfield Property Management / BB-Demo – Onboarding
- 12 Mar 2026email_threadScheduling your connector setup
- 11 Mar 2026callWrenfield Property Management / BB-Demo – Onboarding
- 18 Dec 2025email_threadDemo follow-up
+2 - 18 Dec 2025callWrenfield Property Management / BB-Demo – Demo+2