B-Glass
Glenys Routledge

Glenys Routledge

Person

Stainmore Haulage logo Stainmore Haulage · finance

Bookkeeper at Stainmore Haulage (CRM role: finance). She handles order form, invoice and PO queries on renewals. Her invoices were repeatedly paid late, once blamed on an accounts mix-up. She is not a user or buyer.

Who they are

Insight

As at Fri 9 Oct 2026

Bookkeeper at Stainmore Haulage (CRM role: finance). She handles order form, invoice and PO queries on renewals. Her invoices were repeatedly paid late, once blamed on an accounts mix-up. She is not a user or buyer.

Role: Finance contact at Stainmore Haulage. She asked the finance questions on the 30 Oct 2023 negotiation call and confirmed the price and processed the order form on the 25 Oct 2024 renewal call. Glenys called support quick on the 7 Oct 2025 call.

Influence: Administrative, not a decision-maker. Ronald Hetherington, the Managing Director, and Shirley Bowman, the heaviest user, carry the commercial and value view.

Watch: Several invoices went unpaid past due with no reply in the threads. On 1 Feb 2024 she put one delay down to an internal accounts mix-up. The INV-181-0003 chases in early 2025 show no reply. Check accounting before reading this as a value concern.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

CRM records

OrganisationTitleRoleEmail
Stainmore HaulageBookkeeperfinanceglenys.routledge@stainmore.example

Activity

  • 8 Oct 2025eventData leaders conference (BG-Demo stand) Alice Brewer, Kofi Mensah, Mark Siddall, Sven Hoffmann, Dean Furlong, Glenys Routledge, Sofie Bech, Nicole Hayes, Sam Entwistle, Wes Jago, Mirjam Hendriks, Vikram SethiAlice BrewerKofi MensahMark Siddall+9
  • 7 Oct 2025callStainmore Haulage / BG-Demo – Renewal Marcus Bell, Tom Ashdown, Ronald Hetherington, Shirley Bowman, Glenys RoutledgeStainmore Haulage logoMarcus BellTom AshdownRonald Hetherington+2
  • 19 Jun 2025eventBG-Demo webinar Alice Brewer, Toby Underwood, Noel Cronin, Melvin Goh, Patricia Gleave, Asif Jagger, Josh Pearce, Elaine Turvey, Jasmine Coleman, Donal Coughlan, Clive Wardle, Rakesh Solanki, Emma Haworth, Ian Fairclough, Lindsay Pallister, Nathan Booth, Glenys Routledge, Gavin Tyldesley, Julie Wardhaugh, Jolien van Dijk, Wim Goossens, Faye Metcalfe, Ade Ogunleye, Deepa Chauhan, Bernadette Lowry, Bryony Searle, Declan Moran, Ronan Healy, Petra LüdersAlice BrewerToby UnderwoodNoel Cronin+26
  • 15 Jun 2025email threadBG-Demo webinar Alice Brewer, Glenys RoutledgeStainmore Haulage logoAlice BrewerGlenys Routledge
  • 5 Feb 2025email threadInvoice INV-181-0003, urgent Rachel Dunmore, Glenys RoutledgeStainmore Haulage logoRachel DunmoreGlenys Routledge
  • 13 Jan 2025email threadInvoice overdue Rachel Dunmore, Glenys RoutledgeStainmore Haulage logoRachel DunmoreGlenys Routledge
  • 30 Dec 2024email threadInvoice INV-181-0003, payment reminder Rachel Dunmore, Glenys RoutledgeStainmore Haulage logoRachel DunmoreGlenys Routledge
  • 22 Nov 2024email threadInvoice INV-181-0003 Rachel Dunmore, Glenys RoutledgeStainmore Haulage logoRachel DunmoreGlenys Routledge
  • 22 Nov 2024invoiceINV-181-0003 Glenys RoutledgeStainmore Haulage logoGlenys Routledge
  • 25 Oct 2024callStainmore Haulage / BG-Demo – Renewal Marcus Bell, Tom Ashdown, Ronald Hetherington, Shirley Bowman, Glenys RoutledgeStainmore Haulage logoMarcus BellTom AshdownRonald Hetherington+2
  • 19 Sep 2024eventBG-Demo webinar Nell Ashcombe, Callum Reid, Robert Vane, Roger Pickles, Graham Tovey, Marloes de Vries, Helen Varley, Ffion Rees, Owain Jenkins, Stijn Gielen, Glenys Routledge, Toby Carswell, Kirsty Priestley, Graeme Charlton, Tyrell Haynes, Ailsa Dunlop, Iain Lumsden, Tracey BainbridgeNell AshcombeCallum ReidRobert Vane+15
  • 20 Jun 2024eventBG-Demo webinar Nell Ashcombe, Claire Haddon, Peter Mayes, Emma Jagger, Rosa Ellwood, Kristen Abernathy, Jamal Edwards, Craig Holt, Thomas Schumacher, Glenys Routledge, Vanessa Guerrero, Sander Hofman, Jeffrey Illingworth, Marie Wouters, Rob Gledhill, Claire Girard, Layla Al, Polly Illingworth, Ian DobsonNell AshcombeClaire HaddonPeter Mayes+16
  • 17 Jun 2024email threadBG-Demo webinar Nell Ashcombe, Glenys RoutledgeStainmore Haulage logoNell AshcombeGlenys Routledge
  • 29 Jan 2024email threadPayment reminder, INV-181-0001 Nell Ashcombe, Glenys RoutledgeStainmore Haulage logoNell AshcombeGlenys Routledge
  • 18 Jan 2024email threadPayment reminder Nell Ashcombe, Glenys RoutledgeStainmore Haulage logoNell AshcombeGlenys Routledge
  • 5 Jan 2024email threadPayment reminder Nell Ashcombe, Glenys RoutledgeStainmore Haulage logoNell AshcombeGlenys Routledge
  • 4 Jan 2024email threadPayment reminder Nell Ashcombe, Glenys RoutledgeStainmore Haulage logoNell AshcombeGlenys Routledge
  • 22 Dec 2023email threadPayment check Nell Ashcombe, Glenys RoutledgeStainmore Haulage logoNell AshcombeGlenys Routledge
  • 28 Nov 2023email threadSubscription invoice Nell Ashcombe, Glenys RoutledgeStainmore Haulage logoNell AshcombeGlenys Routledge
  • 28 Nov 2023invoiceINV-181-0002 Glenys RoutledgeStainmore Haulage logoGlenys Routledge
  • 15 Nov 2023email threadInvoice for Starter implementation Nell Ashcombe, Glenys RoutledgeStainmore Haulage logoNell AshcombeGlenys Routledge
  • 15 Nov 2023invoiceINV-181-0001 Glenys RoutledgeStainmore Haulage logoGlenys Routledge
  • 30 Oct 2023callStainmore Haulage / BG-Demo – Negotiation Tom Ashdown, Owen Tallis, Ronald Hetherington, Shirley Bowman, Glenys RoutledgeStainmore Haulage logoTom AshdownOwen TallisRonald Hetherington+2

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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