B-Brain
Kayla Ramirez

Kayla Ramirez

Person

Llano Crossing Software logo Llano Crossing Software · champion

Kayla Ramirez is the CRM champion at Llano Crossing Software and the day-to-day lead on the Starter rollout. Jeff Hollander, the CFO, holds the commercial sign-off. Her share of questions asked is 3%.

Who they are

Insight

Current to 14 Oct 26

Kayla Ramirez is the CRM champion at Llano Crossing Software and the day-to-day lead on the Starter rollout. Jeff Hollander, the CFO, holds the commercial sign-off. Her share of questions asked is 3%.

Role: Director of Customer Success in Austin, recorded in the CRM as champion. She opened the discovery on 8 Apr 2026 and has joined the demo, kickoff, onboarding and training calls. Her platform user was created on 2026-06-29 and is not an admin.

Influence: She drives adoption and wants to widen use, including live training for about 15 people. Jeff Hollander, the CFO, asked the cost and renewal questions and agreed to move forward on the 12 May 2026 call, so the commercial decision sits with him.

Watch: Hamza Akhtar asked her to document a use case for the renewal conversation, and on 22 Jul 2026 she supplied one. Her renewal price question was raised by Jeff, not her. The evidence does not show a 30-day check-in outcome.

AI · claude-sonnet-5-5 · 14 Oct 2026

CRM records

OrganisationTitleRoleEmail
Llano Crossing SoftwareDirector of Customer Successchampionkayla.ramirez@llanocrossing.example

Activity

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BB-Demo staff58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

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