Llano Crossing Software / BG-Demo – Negotiation
Callcompleted
Llano Crossing Software · 28 May 2026 15:15
Negotiation call on 28 May 2026. The CFO and Controller confirmed £28k all-in and £22k for year two, asked about expansion, renewal pricing and cancellation, and asked for the final order form.
What was said
What this says
As at Fri 9 Oct 2026Negotiation call on 28 May 2026. The CFO and Controller confirmed £28k all-in and £22k for year two, asked about expansion, renewal pricing and cancellation, and asked for the final order form.
What happened: Owen Tallis joined Jordan Pike's account. Jeff Hollander and Melinda Ochoa checked the cost, add-ons, renewal and early termination before asking for the final order form.
Customer view: Jeff asked whether renewal locks in the price or could go up. Owen said renewal is at the current market price.
Commercial: Owen quoted £6,000 implementation and £22k year one, with a first-year lock-in and 30 days' notice after that. Add-ons come in tens of users and fives of connectors.
Watch: Kayla wants to be live by end of June, so signing is needed by early June. The renewal price question is open and the order form decides the contracted terms.
Themes
As at Fri 9 Oct 2026Who was there
BG-Demo
Them
Follow-up
Next steps
As at Fri 9 Oct 2026- Owen Tallis to send the final order form the next day.
- Customer to return the signed order form by early June.
Risks
As at Fri 9 Oct 2026- Customer is sensitive to renewal price movement, and Starter moves to the v2 list at its first renewal under the price book.
- Signing slips past early June and delays the end of June go-live.
Opportunities
As at Fri 9 Oct 2026- The CFO asked about adding users or connectors, which points to later expansion beyond 15 users and four connectors.
Transcript
Owen TallisRight, everyone. Owen here from BG-Demo. Where are we on this deal?
Jeff HollanderWe're ready to move forward, but we want to make sure we've got the right terms.- Owen TallisWhat's on your mind?
Melinda OchoaThe all-in is £28,000: we wanted to confirm that's implementation plus year one, and year two is the subscription at £22,000.- Owen TallisThat's exactly right. £6,000 implementation, £22,000 year one. So £28,000 to get you live and through your first year.
- Jeff HollanderAnd if we wanted to expand, add more users or connectors, how would that work?
- Owen TallisStarter comes with 15 users and four connectors. You can add additional users in increments of ten, or additional connectors in fives. Those are add-ons we'd discuss if you need them.
Kayla RamirezWhat about the renewal? When does that come up?- Owen TallisYou'd renew in twelve months, so mid-June next year. We'll start talking to you about that in April.
- Jeff HollanderDoes the renewal lock in the price for another year, or could it go up?
- Owen TallisAt renewal, you'd get the current market price. So right now that's £22,000, but if pricing changes, that's what you'd pay.
- Melinda OchoaOkay. And what about early termination or if we need to cancel?
- Owen TallisYou're locked in for the first year, so through mid-June 2027. After that, you can cancel with 30 days' notice.
- Jeff HollanderThat's fair. I think we're ready. Can you send the final order form?
- Owen TallisI'll send it today. Once you sign and return it, Hamza, our implementation lead, will be in touch to kick off.
- Kayla RamirezHow long do we have to sign?
- Owen TallisWhat's the next dated step? When do you want to be live?
- Kayla RamirezIdeally by end of June.
- Owen TallisSo we'd need this signed by mid-June. If you can get it back by early June, that'd be great, gives us time to start the four-week implementation clock.
- Jeff HollanderWe can do early June.
- Owen TallisPerfect. I'll get the order form to you by tomorrow, and we'll get this over the finish line.
- Kayla RamirezThanks, Owen.
- Owen TallisCheers.