B-Glass
Stephanie Lowes

Stephanie Lowes

Person

Pelton Grange Care logo Pelton Grange Care · admin

Care Systems Lead at Pelton Grange Care and the only named admin. Technical lead on the build and the most frequent ticket raiser. Daily hands-on user, so a key-person risk for adoption.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Care Systems Lead at Pelton Grange Care and the only named admin. Technical lead on the build and the most frequent ticket raiser. Daily hands-on user, so a key-person risk for adoption.

Role: Care Systems Lead in Durham, CRM role admin, with a platform user created on 10 Sep 2025. She was named technical lead at kickoff and main admin at the 3 Oct 2025 onboarding call.

Influence: Lindsay Pallister, Head of Care Operations, fronts the commercial conversation, while Stephanie reviewed the order form and owns the system work. Her tickets show she is embedding the brain in daily routines.

Watch: She is the only named admin, and the evidence does not show a second one. Her July and September 2026 tickets on stalled contact sync and slow incident queries are data freshness and performance concerns to settle before any renewal conversation.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

OrganisationTitleRoleEmail
Pelton Grange CareCare Systems Leadadminstephanie.lowes@peltongrange.example
CRMmade from

Activity

CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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