B-Brain
Connor Webb

How to filter data by date range

Ticketclosed

Pelton Grange Care logo Pelton Grange Care · How to filter data by date range

Stephanie could not find the date range filter in search or dashboard settings. Connor directed her to the date picker option in the query builder.

Priority normal

What happened

What this says

Current to 14 Oct 26

Stephanie could not find the date range filter in search or dashboard settings. Connor directed her to the date picker option in the query builder.

Problem: Stephanie looked for date range filtering in search and dashboard but could not locate the control. Handling: Connor explained the date picker is accessed through the query builder when selecting the Incidents field. This is a common point of interface confusion.

AI · claude-haiku-4-5-20251001 · 14 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryhow_to
Channelemail
First response (min)298
CSAT5
Helpdeskmade from

Trail

  1. Stephanie Lowes
    created · Stephanie Lowes 2 Feb 2026 17:04
    Hi, I'm trying to show incidents from the last month in the brain, but I can't figure out how to filter by date. I've looked in the search box and the dashboard settings. What am I missing?
  2. Connor Webb
    public_reply · Connor Webb 2 Feb 2026 22:02
    Hi Stephanie, thanks for reaching out. You can filter by date range in the query builder. When you select the Incidents field, there's a date picker option. Give that a try and let me know how you get on. Cheers, Connor
  3. Connor Webb
    status_change · Connor Webb 11 Feb 2026 12:25
  4. status_change · 15 Feb 2026 23:59
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