Feature request: bulk contact update
Ticketclosed
Pelton Grange Care · Feature request: bulk contact update
Stephanie requested ability to batch-update contact details across homes at once instead of per-home entry. Bethan flagged the request to the product team for consideration.
Priority normal
What happened
What this says
Current to 14 Oct 26Stephanie requested ability to batch-update contact details across homes at once instead of per-home entry. Bethan flagged the request to the product team for consideration.
Problem: updating a new commissioner's details requires manual entry for each home, slowing monthly updates. Handling: Bethan confirmed the use case and flagged it to the product team. Watch: feature request shows the customer has developed a routine update workflow and sees friction in repetition; bulk operations could unlock deeper adoption.
Details
Updated 9 Oct 26Prioritynormal
Statusclosed
Categoryfeature_request
Channelemail
First response (min)128
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created · Stephanie Lowes 21 Jan 2026 10:39Hi, we're loving how the brain has helped us see patterns across our homes. One thing that would speed up our work: could we batch-update contact details? Right now when we add a new commissioner, we have to enter it for each home individually. Would be great if we could do it all in one go.- public_reply · Bethan Lister 21 Jan 2026 12:47Thanks, Stephanie. I've picked this up. Just so I've got this right, you're looking to update the same contact across multiple homes at once? That's a solid use case. Let me flag this to our product team and get back to you on what we can do.
- public_reply · Stephanie Lowes 22 Jan 2026 11:03Yes, exactly that. Thanks for flagging it through. No rush, but it would make our monthly updates much faster.
- status_change · 26 Jan 2026 23:59
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