Kai Petersen
Person
Kaltenbrunn Medizintechnik · admin
Kai Petersen is the Service Data Analyst at Kaltenbrunn Medizintechnik and its hands-on admin. He asked 7% of the organisation's questions in the last 90 days and is the first to spot connector problems. He is a working champion, not the signer.
Who they are
Insight
Current to 14 Oct 26Kai Petersen is the Service Data Analyst at Kaltenbrunn Medizintechnik and its hands-on admin. He asked 7% of the organisation's questions in the last 90 days and is the first to spot connector problems. He is a working champion, not the signer.
Role: Service Data Analyst in Hamburg, CRM role admin, with a platform admin account created 1 May 2026. He owns the ticket data, joins onboarding and training sessions, and raises most support tickets.
Influence: He shapes rollout detail and data quality. Priorities and the licence value challenge come from others, such as CFO Thomas Schumacher at the 8 Oct 2026 QBR.
Watch: Usage and admin knowledge rest heavily on him. The 24 Sep 2026 connector authentication ticket needs his IT contacts, and form or export changes have stalled connectors before.
Next: Keep a second admin trained and give him the source change checklist.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Kaltenbrunn Medizintechnik | Service Data Analyst | admin | kai.petersen@kaltenbrunn.example |
Activity
- 8 Oct 2026callKaltenbrunn Medizintechnik / BB-Demo – Qbr
+2 - 24 Sep 2026ticketHospital data connector sync failure
- 10 Sep 2026email_threadSupport follow-up on your open ticket
- 9 Sep 2026ticketUrgent: missing data in hospital complaints
- 8 Sep 2026ticketDuplicate records in service ticket data
- 8 Jul 2026ticketSetting up admin roles for field service team
- 7 Jul 2026callKaltenbrunn Medizintechnik / BB-Demo – Training
- 30 Jun 2026callKaltenbrunn Medizintechnik / BB-Demo – Onboarding
- 23 Jun 2026callKaltenbrunn Medizintechnik / BB-Demo – Onboarding
- 16 Jun 2026callKaltenbrunn Medizintechnik / BB-Demo – Onboarding
- 10 Jun 2026email_threadOnboarding sessions: finding a time
- 3 Jun 2026email_threadYour support request: follow-up
- 2 Jun 2026ticketHelp with initial brain setup
- 2 Jun 2026callKaltenbrunn Medizintechnik / BB-Demo – Onboarding
- 26 May 2026email_threadNext onboarding session and user set-up
- 26 May 2026callKaltenbrunn Medizintechnik / BB-Demo – Onboarding
- 21 May 2026email_threadMoving the onboarding session
- 18 May 2026callKaltenbrunn Medizintechnik / BB-Demo – Onboarding
- 13 May 2026email_threadOnboarding session: connector access
- 12 May 2026callKaltenbrunn Medizintechnik / BB-Demo – Kickoff+2
- 2 Feb 2026email_threadFollow-up after the demo
+1 - 30 Jan 2026callKaltenbrunn Medizintechnik / BB-Demo – Demo+1