Who they are
Insight
As at Fri 9 Oct 2026Mette Kjærgaard is Head of Customer Service at Hvidbjerg Logistik and the CRM champion. She attended the discovery, demo and proposal calls, but the CFO, Søren Lund, holds the budget and signs off.
Role: Head of Customer Service at Hvidbjerg Logistik, recorded in the CRM as champion. She was on the discovery, demo and proposal calls and answered the technical questions in the follow-up threads.
Influence: She drives the use case and brings IT and operations colleagues, but the 7 Apr 2026 demo read says she is not the budget holder. Søren Lund, the CFO, decides.
Watch: Her question on the proposal date went unanswered in the 7 Apr 2026 thread. The evidence does not show a signed order form, so treat the proposal as open.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Hvidbjerg Logistik | Head of Customer Service | champion | mette.kjaergaard@hvidbjerg.example |
Activity
- 16 Apr 2026callHvidbjerg Logistik / BG-Demo – Proposal
- 8 Apr 2026email threadPlanning the proposal: when can we talk?
- 7 Apr 2026email threadDemo follow-up: next steps
- 7 Apr 2026callHvidbjerg Logistik / BG-Demo – Demo
- 27 Mar 2026callHvidbjerg Logistik / BG-Demo – Demo
- 4 Mar 2026callHvidbjerg Logistik / BG-Demo – Discovery
- 9 Feb 2026dealHvidbjerg Logistik – New