B-Glass
Mette Kjærgaard

Mette Kjærgaard

Person

Hvidbjerg Logistik logo Hvidbjerg Logistik · champion

Mette Kjærgaard is Head of Customer Service at Hvidbjerg Logistik and the CRM champion. She attended the discovery, demo and proposal calls, but the CFO, Søren Lund, holds the budget and signs off.

Who they are

Insight

As at Fri 9 Oct 2026

Mette Kjærgaard is Head of Customer Service at Hvidbjerg Logistik and the CRM champion. She attended the discovery, demo and proposal calls, but the CFO, Søren Lund, holds the budget and signs off.

Role: Head of Customer Service at Hvidbjerg Logistik, recorded in the CRM as champion. She was on the discovery, demo and proposal calls and answered the technical questions in the follow-up threads.

Influence: She drives the use case and brings IT and operations colleagues, but the 7 Apr 2026 demo read says she is not the budget holder. Søren Lund, the CFO, decides.

Watch: Her question on the proposal date went unanswered in the 7 Apr 2026 thread. The evidence does not show a signed order form, so treat the proposal as open.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

CRM records

OrganisationTitleRoleEmail
Hvidbjerg LogistikHead of Customer Servicechampionmette.kjaergaard@hvidbjerg.example

Activity

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

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Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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