Rhona Aitken

Rhona Aitken

Person

Stenhouse Physiotherapy Group: documents logo Stenhouse Physiotherapy Group: documents · champion

Rhona Aitken is Head of Operations at Stenhouse Physiotherapy Group and the CRM champion. She described the cross-system pain on the discovery call and called the demo compelling. Finance Director Bruce Lamont reviews terms with her.

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Insight

Current to 12 Oct 26

Rhona Aitken is Head of Operations at Stenhouse Physiotherapy Group and the CRM champion. She described the cross-system pain on the discovery call and called the demo compelling. Finance Director Bruce Lamont reviews terms with her.

Role: Head of Operations in Edinburgh, recorded in the CRM as champion. She led the problem description on the 23 Feb 2024 discovery call and asked practical questions at the 25 Mar 2024 demo about stale data and breakages.

Influence: strong advocate, but not the sole decision-maker. The Growth proposal was to be reviewed with Bruce, and Bruce raised contract terms and implementation flexibility in the email thread.

Watch: the evidence shows no contact from her after the 17 Apr 2025 webinar invite, which had no reply. It does not show whether she attended, or her current involvement with the account.

AI · claude-sonnet-5-5 · 12 Oct 2026

CRM records

OrganisationTitleRoleEmail
Stenhouse Physiotherapy GroupHead of Operationschampionrhona.aitken@stenhouse.example

Activity

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DataRecords
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BB-Demo staff48
Calls1,382
Email threads2,122
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Documents850
Deals217
Invoices187
Events49
News items84

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