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Following up from our call

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Stenhouse Physiotherapy Group: documents logo Stenhouse Physiotherapy Group: documents · sales

Tom Ashdown proposes Growth at £62,000 for implementation and year one. Finance Director Bruce Lamont asks about contract terms and flexibility on the implementation schedule before moving forward.

What was said

What this says

Current to 11 Oct 26

Tom Ashdown proposes Growth at £62,000 for implementation and year one. Finance Director Bruce Lamont asks about contract terms and flexibility on the implementation schedule before moving forward.

Ask: Tom recommends Growth at £62,000 for implementation and year one and offers a call with finance. Bruce replies that he needs to understand the contract terms and asks who to speak to about timeline and flexibility.

Customer view: Bruce is cautious and has not committed, though he does not object to the price.

Next: Tom promises a call the following week and says he will confirm what flexibility BB-Demo has. The thread does not show what flexibility is available.

AI · claude-sonnet-5-5 · 11 Oct 2026

The thread

Updated 9 Oct 26
Typesales
Messages3
First message2024-02-23
Last message2024-02-29

Messages

  1. Tom Ashdown
    Tom Ashdown 23 Feb 2024 13:42
    to Rhona Aitken, Bruce Lamont
    Hi Rhona and Bruce, Thanks for the call this afternoon. I'm glad the brain resonated: connecting your practice management system, calls and patient feedback into one place will definitely save time on the admin side. Growth tier makes sense for you. We'd implement over a few weeks, and the total package is £62,000 for implementation and year one. I'll send a draft proposal over by tomorrow. Shall we schedule a call with finance to walk through next steps? Best, Tom
  2. Bruce Lamont
    Bruce Lamont 28 Feb 2024 11:58
    to Tom Ashdown
    Tom, Thanks for the proposal. Before we move forward, I need to understand the contract terms a bit better. Who do we speak to about timeline and any flexibility on the implementation schedule? Bruce
  3. Tom Ashdown
    Tom Ashdown 29 Feb 2024 15:22
    to Rhona Aitken, Bruce Lamont
    Bruce, Good question. Happy to talk through timeline and any adjustments we can make on our end. We can absolutely discuss what works best for your team. Let's get a call in next week, I'll coordinate with my team to confirm what flexibility we have. Cheers, Tom

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