What the paper says
Document roll-up
As at Fri 9 Oct 2026Clashmore Recruitment's Starter subscription was renewed by the executed order form of 24 Aug 2026 at £22k a year, from 18 Sep 2026 to 17 Sep 2027. Availability 99.5%, P1 first response 4 business hours. All 12 documents were read.
Executed: the order form signed 24 Aug 2026 (doc_163_012) sets the current terms: Starter, £22k a year, 15 licensed users, 18 Sep 2026 to 17 Sep 2027, billed annually in advance. It sits under the Master Services Agreement and Data Processing Agreement, both signed 4 Sep 2025.
Executed, first term: the order form signed 4 Sep 2025 (doc_163_006) set £19k a year after a 5% first-term discount, plus £6,000 implementation, for 18 Sep 2025 to 17 Sep 2026. That term has ended.
Open items: three drafts remain on file: the 30 Jul 2025 proposal, the 19 Aug 2025 MSA v2 and the 8 Jul 2026 renewal proposal v1. All are superseded by executed paper, and the final proposals of 4 Aug 2025 and 13 Jul 2026 are proposals, not contracts.
Contradictions: the QBR deck of 5 Aug 2026 (doc_163_011) states contracted annual recurring revenue of £19k. For the term from 18 Sep 2026 the executed order form of 24 Aug 2026 sets £22k, so the deck figure is out of date.
Renewal wording differs: the first-term order form of 4 Sep 2025 says the subscription renews in line with the Master Services Agreement. The 24 Aug 2026 order form says it renews only by agreement, so there is no auto-renewal.
The drafts match their executed copies: the 19 Aug 2025 MSA draft carries the same £19k price, service levels and term dates as the signed MSA.
Commitments: availability 99.5%, P1 first response 4 business hours and a service credit of 5% of one month's fee, for availability only. Data freshness is not credited. Payment is due 30 days from the date of invoice. The signed DPA binds BG-Demo to process personal data only on the customer's documented instructions.
Gaps: neither executed order form names the customer's signatory, only an authorised signatory. The 24 Aug 2026 order form states no connector numbers or delivery dates. The next term ends 17 Sep 2027 and needs a fresh agreement.
Executed terms
As at Fri 9 Oct 2026- Billingannual, in advance, payment 30 days from the date of invoiceSource: doc_163_012
- End2027-09-17Source: doc_163_012
- Price£22,000 per yearSource: doc_163_012
- Service levels["Availability 99.5%", "P1 first response 4 business hours", "Service credit 5% of one month's fee, availability only"]Source: doc_163_012
- Start2026-09-18Source: doc_163_012
- Term months12Source: doc_163_012
Documents
Updated 9 Oct 26- commercial
- delivery
- presales
Folders and documents as a list
- Contracts (5)
- Unsigned Starter master services agreement draft · contract · 19 Aug 2025
- Signed Starter master services agreement executed · contract · 4 Sep 2025
- Signed data processing agreement executed · dpa · 4 Sep 2025
- Starter subscription order form executed · order form · 4 Sep 2025
- Executed Starter order form executed · order form · 24 Aug 2026
- Onboarding (1)
- Starter onboarding plan issued · onboarding plan · 21 Sep 2025
- Proposals (2)
- First draft Starter proposal draft · proposal · 30 Jul 2025
- Starter tier sales proposal issued · proposal · 4 Aug 2025
- QBRs (2)
- Quarterly review of Starter account issued · qbr deck · 26 Jan 2026
- QBR ahead of Starter renewal issued · qbr deck · 5 Aug 2026
- Renewals (2)
- Draft Starter renewal proposal draft · renewal proposal · 8 Jul 2026
- Starter renewal proposal issued · renewal proposal · 13 Jul 2026
Contradictions
As at Fri 9 Oct 2026| Document | Against | What differs |
|---|---|---|
| Clashmore Recruitment - QBR | Clashmore Recruitment - Order Form (signed) | The QBR deck of 5 Aug 2026 states contracted annual recurring revenue of £18,525; the executed order form of 24 Aug 2026 sets £22,000 a year from 18 Sep 2026. |
| Clashmore Recruitment - Order Form (signed) | Clashmore Recruitment - Order Form (signed) | The order form of 4 Sep 2025 says the subscription renews in line with the Master Services Agreement; the order form of 24 Aug 2026 says it renews only by agreement. |