Clashmore Recruitment - Master Services Agreement v2
Documentdraft Clashmore Recruitment · contract · draft · 19 Aug 2025
Draft Master Services Agreement v2 for the Starter tier, issued 19 Aug 2025 and not signed. Availability 99.5%, P1 first response 4 business hours, annual fee £19k after a 5% first-term discount, implementation £6,000.
What it says
What this says
As at Fri 9 Oct 2026Draft Master Services Agreement v2 for the Starter tier, issued 19 Aug 2025 and not signed. Availability 99.5%, P1 first response 4 business hours, annual fee £19k after a 5% first-term discount, implementation £6,000.
What it is: a draft MSA between BG-Demo and Clashmore Recruitment of Cork, marked "Not yet signed" by both sides. It covers the Starter B-Glass plus Starter implementation.
Commits: availability "99.5%", P1 first response "4 business hours", service credit "5% of one month's fee", availability only. Annual fee £19k, invoiced annually in advance, payable within 30 days.
Unusual: a 5% discount on the £20k unit price, first term only. The term runs 18 Sep 2025 to 17 Sep 2026 "unless renewed in writing".
Not settled: the signatory by job title, the connector list and the legal review of the data processing terms are open. The text says the executed order form prevails, and no executed copy is shown here, so this is not proof of contracted terms.
As found in this document
As at Fri 9 Oct 2026- Date end17 Sep 2026Source: the AI read of this record
- Date start18 Sep 2025Source: the AI read of this record
- Price£18,525Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response4 business hoursSource: the AI read of this record
- Service credit5% of one month's feeSource: the AI read of this record
- Credit basisAvailability onlySource: the AI read of this record
- Annual recurring fee£18,525Source: the AI read of this record
- Implementation fee£6,000Source: the AI read of this record
- Total contract value, including implementation£24,525Source: the AI read of this record
- Billing frequencyAnnualSource: the AI read of this record
- Payment terms30 days from invoiceSource: the AI read of this record
The document
Body
Clashmore Recruitment - Master Services Agreement v2
Draft. Version two, issued 19 Aug 2025 for review. Not yet signed. Open points are listed at the end of this document.
Parties
This agreement is between BG-Demo, a London data business ("BG-Demo"), and Clashmore Recruitment of Cork ("the Customer").
The BG-Demo account owner is Lewis Kerr, Account Executive. The Customer's customer success manager is Elena Novak.
Services
BG-Demo will provide B-Glass on the Starter tier, built and run inside the Customer's own Snowflake account, together with the one-off Starter implementation described in the order lines below.
Order lines
| SKU | Description | Qty | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| SUB-STARTER | B-Glass – Starter | 1 | £20k | 5% | £19k | Yes |
| IMP-STARTER | Implementation – Starter (4 weeks, up to 4 connectors) | 1 | £6,000 | 0% | £6,000 | No |
Commercial summary
| Item | Value |
|---|---|
| Annual recurring fee | £19k |
| Total contract value, including implementation | £25k |
| Billing frequency | Annual |
| Payment terms | 30 days from invoice |
The discount applies to the first term only.
Read the whole document (2,886 characters)
Term
The subscription starts on 18 Sep 2025 and ends on 17 Sep 2026, unless renewed in writing. BG-Demo's customer success manager will raise renewal with the Customer ahead of the end date.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 4 business hours |
| Service credit | 5% of one month's fee |
| Credit basis | Availability only |
Service credits are given for a failure to meet the availability commitment. They are not given for data freshness on the Starter tier.
Fees and payment
- The annual subscription fee is invoiced annually in advance.
- The implementation fee is a one-off, fixed fee and is invoiced once.
- Invoices are payable within 30 days.
- Amounts are in pounds sterling.
Data and security
The Customer's data stays in the Customer's own Snowflake account. BG-Demo accesses it only to provide and support the services, and will process it in line with the data processing terms agreed alongside this agreement.
General
This agreement, with the executed order form, is the whole agreement between the parties on the services. Where the executed order form differs from this document, the order form prevails.
Open points before signature
- The Customer to confirm its authorised signatory by job title.
- The Customer to confirm the connector list for implementation.
- Final review of the data processing terms by the Customer's legal adviser.
Signature
| For BG-Demo | For Clashmore Recruitment |
|---|---|
| Signature: not yet signed | Signature: not yet signed |
| Title: Account Executive | Title: Authorised signatory |
| Date: not yet signed | Date: not yet signed |
Unusual terms
As at Fri 9 Oct 2026- 5% first-term discount on subscription
- term ends 17 Sep 2026 unless renewed in writing