Brinkerhof Distributie

Executed: Growth order form of 10 Nov 2025 at £44k a year to 23 Nov 2026, plus a 14 May 2026 add-on of 10 users at £4,000 a year. The £54k renewal proposal of 16 Sep 2026 is unsigned and cites a £48k current price that no executed document states.

Executed: The order form doc_086_007, signed 10 Nov 2025, sets Growth at £44k a year plus a £12k one-off implementation, running 24 Nov 2025 to 23 Nov 2026. The signed MSA doc_086_005 and the signed DPA doc_086_006 of the same date sit alongside it.

The order form doc_086_012, signed 14 May 2026, adds 10 users at £4,000 a year. It runs 15 May 2026 to 23 Nov 2026, with a total contract value of £2,115 for that part-term.

Open items: The renewal proposal doc_086_014 of 16 Sep 2026 is stored as final. It offers £54k a year for 50 licensed users on a twelve-month term, and nothing shows it signed or accepted.

Its draft doc_086_013 of 11 Sep 2026 carries the same price and was marked for internal review only. The earlier proposals doc_086_002, doc_086_003, doc_086_010 and doc_086_011 and the draft MSA doc_086_004 of 9 Oct 2025 are superseded by executed paper.

Contradictions: Both renewal proposals describe £48k as the current or contracted price. No executed document states £48k: doc_086_007 states £44k and doc_086_012 states £4,000, each on its own terms.

Billing differs. doc_086_007 invoices quarterly in advance, doc_086_012 bills annually, and doc_086_014 proposes annual billing in advance.

doc_086_014 refers to a first-term discount ending at renewal. However, doc_086_012 states 0% discount and doc_086_007 shows no discount.

Commitments: The executed order forms give 99.5% availability, a P1 first response of 1 hour in business hours, and credits of 10% of one month's fee for availability only. The signed MSA sets nightly refresh by 07:00 customer local time, and data freshness is not credited.

The signed DPA binds BB-Demo to tell Brinkerhof Distributie of a breach without undue delay. It also requires BB-Demo to delete or return personal data at the end of the services.

Gaps: All 14 documents were read. No executed document states a renewal mechanism, auto-renewal or notice period, and the customer signer appears only as an authorised signatory.

The term end on 23 Nov 2026 is still ahead. These documents show no invoices and no renewal order form.

AI · claude-opus-5-5 · 12 Oct 2026