Brinkerhof Distributie - Order Form (signed)
Documentexecuted Brinkerhof Distributie: documents · order_form · executed · 2025-11-10
Executed order form signed 10 Nov 2025 for the Growth tier at £44,000 a year plus a £12,000 one-off implementation. Availability 99.5%, P1 first response 1 hour in business hours. Term runs 24 Nov 2025 to 23 Nov 2026.
What it says
What this says
Current to 11 Oct 26Executed order form signed 10 Nov 2025 for the Growth tier at £44,000 a year plus a £12,000 one-off implementation. Availability 99.5%, P1 first response 1 hour in business hours. Term runs 24 Nov 2025 to 23 Nov 2026.
What it is: an executed order form under the Master Services Agreement, signed 10 Nov 2025. It sets up the Growth subscription and the Growth implementation for the customer in Eindhoven.
Commits: the subscription is "Recurring, annual" at £44,000, invoiced quarterly in advance with 30-day payment terms. Service levels are 99.5% availability and a P1 first response of "1 hour, in business hours".
Unusual: service credits are "Availability only", at 10% of one month's fee, so data freshness is not credited. The end date of 23 Nov 2026 is close to the as-of date.
Not settled: the customer signatory is shown only as "Authorised signatory", so the document does not name who signed for Brinkerhof Distributie. It does not state any auto-renewal or notice period, only that renewal is handled by the customer success manager and the account owner.
As found in this document
Current to 9 Oct 26- Date end23 Nov 2026Source: object_read:doc_086_007
- Date renewal23 Nov 2026Source: object_read:doc_086_007
- Date signed10 Nov 2025Source: object_read:doc_086_007
- Date start24 Nov 2025Source: object_read:doc_086_007
- Price£44,000Source: object_read:doc_086_007
- Availability99.5%Source: object_read:doc_086_007
- P1 first response1 hour, in business hoursSource: object_read:doc_086_007
- Service credit10% of one month's feeSource: object_read:doc_086_007
- Credit basisAvailability onlySource: object_read:doc_086_007
- Subscription price£44,000Source: object_read:doc_086_007
- Implementation fee£12,000 one-offSource: object_read:doc_086_007
- Billing frequencyQuarterlySource: object_read:doc_086_007
- Payment terms30 daysSource: object_read:doc_086_007
The document
Body
Brinkerhof Distributie - Order Form (signed)
Status: Executed Date signed: 10 Nov 2025
Parties
| Details | |
|---|---|
| Supplier | BB-Demo, London |
| Customer | Brinkerhof Distributie, Eindhoven, the Netherlands |
| BB-Demo account owner | Matteo Ricci |
| BB-Demo customer success manager | Elena Novak |
This order form is issued under the Master Services Agreement between the parties and forms part of it.
Order lines
| SKU | Description | Qty | Unit price | Discount | Net | Type |
|---|---|---|---|---|---|---|
| SUB-GROWTH | Company Brain - Growth | 1 | £44,000 | 0% | £44,000 | Recurring, annual |
| IMP-GROWTH | Implementation - Growth (eight weeks, up to eight connectors) | 1 | £12,000 | 0% | £12,000 | One-off |
Commercial summary
| Item | Value |
|---|---|
| Tier | Growth |
| Annual recurring revenue (contracted) | £44,000 |
| One-off implementation fee | £12,000 |
| Total contract value | £56,000 |
| Discount | 0% |
| Billing frequency | Quarterly |
| Payment terms | 30 days |
The total contract value of £56,000 is the annual subscription of £44,000 plus the one-off implementation fee of £12,000. Only the subscription recurs.
Term
Read the whole document (2,609 characters)
| Date | |
|---|---|
| Start date | 24 Nov 2025 |
| End date | 23 Nov 2026 |
The subscription runs for one year from the start date. Renewal is handled by the customer success manager and the account owner ahead of the end date.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 hour, in business hours |
| Service credit | 10% of one month's fee |
| Credit basis | Availability only |
Service credits are payable for a month in which the availability commitment is missed. They are not payable for data freshness under this order form.
Billing
The subscription is invoiced quarterly, in advance. The implementation fee is invoiced once. All invoices are in GBP and are payable within 30 days of the invoice date.
Scope
The Growth subscription covers the connectors, user allowance and features included in the Growth tier, including the dashboards builder and quarterly business reviews. The implementation covers setting up the Customer's connected systems so that account managers can see each installer's orders, delivery complaints and credit queries in one view.
Signatures
Signed for and on behalf of the parties on 10 Nov 2025.
| For BB-Demo | For Brinkerhof Distributie | |
|---|---|---|
| Name | Tom Ashdown | Authorised signatory |
| Title | Account Executive | Authorised signatory of the Customer |
| Date | 10 Nov 2025 | 10 Nov 2025 |
Unusual terms
Current to 9 Oct 26- Service credits for availability only, not data freshness