Thanks for the demo

Email thread

After the demo, Lewis Kerr followed up with Jacinta Hoad and Riley Tran. Riley said the demo was useful and promised thoughts in a week or so. Jacinta did not reply. No commitment is shown.

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What was said

What this says

As at Fri 9 Oct 2026

After the demo, Lewis Kerr followed up with Jacinta Hoad and Riley Tran. Riley said the demo was useful and promised thoughts in a week or so. Jacinta did not reply. No commitment is shown.

Customer view: Riley Tran, Systems Administrator, said they can see the potential and will align with Jacinta and the wider team. That is interest, not a decision.

Next: Lewis said he would send options for structuring the implementation. The use case named is store accounts and delivery queries in one place.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages3

First message2025-12-10

Last message2025-12-12

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Messages

Lewis Kerr 10 Dec 2025 12:27
to Jacinta Hoad, Riley Tran
Hi Jacinta, Riley, Thanks so much for your time on the demo yesterday. I hope you could see how the brain might help you get a clearer view of your store accounts and delivery queries all in one place. Hannah and I are here if you'd like to dig into any of the technical details or discuss next steps. When would be a good time to talk through this with the team? Kind regards, Lewis
Riley Tran 11 Dec 2025 10:05
to Lewis Kerr
Lewis, Good to hear from you. The demo was useful, we can see the potential. Let me align with Jacinta and the wider team and we'll be back to you in a week or so with thoughts. Cheers, Riley
Lewis Kerr 12 Dec 2025 15:48
to Jacinta Hoad, Riley Tran
Excellent. I'll send a few options for how we'd structure the implementation and we can take it from there. Speak soon. Kind regards, Lewis

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help