Your Growth renewal in July

Email thread

Marcus Bell gave Huw Bevan notice that the Growth term ends on 24 Jul 2025. Huw asked who actually uses it and what would be lost without renewal. Marcus promised a usage summary.

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What was said

What this says

Current to 14 Oct 26

Marcus Bell gave Huw Bevan notice that the Growth term ends on 24 Jul 2025. Huw asked who actually uses it and what would be lost without renewal. Marcus promised a usage summary.

Ask: Marcus opened the renewal with a target date of 30 Jun 2025 and proposed a usage summary and next steps.

Customer view: Huw questioned value directly and asked not to rush. This is a value question rather than a price objection.

Next: Marcus to send the summary and book 30 minutes with Huw and Dylan, with Tom Ashdown on the commercial side.

AI · claude-sonnet-5-5 · 14 Oct 2026

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The thread

Updated 9 Oct 26

Typerenewal

Messages3

First message2025-04-25

Last message2025-04-29

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Messages

Marcus Bell 25 Apr 2025 10:18
to Huw Bevan
Hi Huw, This is a heads-up that your Growth subscription comes up for renewal, with the current term ending on 24 Jul 2025. You're licensed for 40 users, and your contracted ARR is currently £44,100. The renewal is open on our side, with the deal currently showing at £48,500 and a target date of 30 Jun 2025. Tom looks after the commercial side, so he's copied in for any questions on that. What I'd suggest: - I pull together a short usage summary for you and Dylan - we look at how the team have used it over the term - we agree next steps before the end of June Happy to jump on a call whenever suits. Thanks, Marcus
Huw Bevan 28 Apr 2025 11:57
to Marcus Bell
Marcus, Thank you for the notice. Before we go further, who is actually using it, and what would we lose if we did not renew? A usage summary would help. Let's not rush this. Huw Bevan
Marcus Bell 29 Apr 2025 14:06
to Huw Bevan
Hi Huw, Understood, and fair questions. I've pulled the numbers and will send you a one-page summary this week, showing who is asking questions of the brain, which teams they sit in and what it replaced for them. Once you've seen it, shall we book 30 minutes with you and Dylan? Tom can pick up anything on the commercial side then. Thanks, Marcus

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BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
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Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
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The site itself does not call an AI model; answers in Claude come from the same figures you see here.

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Data	Records
Organisations	225
People at customers	862
BB-Demo staff	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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