Rachel Dunmore

Finance Manager in London since 4 Nov 2024. Customers know her through invoices, payment chases and credit notes. Her billing threads show several open items, including a disputed Growth invoice and overdue invoices at two accounts.

Role: Rachel is Finance Manager, reporting to Bridget Kearsley, and joined on 4 Nov 2024. She is the voice of B-Brain billing to customer finance contacts.

Book: Her counts show 101 email threads, one call attended and no tickets assigned. Wexmoor Property Group has the most activity at 17, then Copperlane Payroll at 10 and Brakkevoort Logistics at 8.

Evidence: The reads are almost all invoice and chase emails, and most carry no customer reply. At Veldmaat Payments she agreed an invoice differed from the executed order form and sought CFO sign-off for a credit note.

Now: Copperlane's £19,500 invoice was overdue with no reply shown, and Fenmoor's July credit note was hers to raise. Ardcarne has two invoices open, and the evidence does not show payment of either.

AI · claude-sonnet-5-5 · 11 Oct 2026