Invoice INV-155-0006: payment reminder
Email thread Ashwell Mercer Interiors · billing
Billing thread. On 27 Oct 2025 Rachel Dunmore sent Debbie Rowntree a third reminder that invoice INV-155-0006 (£13k gross) was still unpaid, and asked for a PO number or any query. No customer response in the thread.
What was said
What this says
As at Fri 9 Oct 2026Billing thread. On 27 Oct 2025 Rachel Dunmore sent Debbie Rowntree a third reminder that invoice INV-155-0006 (£13k gross) was still unpaid, and asked for a PO number or any query. No customer response in the thread.
Ask: Rachel asked for the PO number, confirmation of approval, and a remittance advice if a payment run is scheduled. She invited the customer to state any query with the invoice itself.
Customer view: there is no customer response in the thread. The evidence does not show whether the customer disputes the invoice or has simply not processed it.
Next: the invoice was due on 10 Sep 2025, so BG-Demo finance should escalate beyond the credit controller if this stays unanswered.
The thread
Updated 9 Oct 26Messages
Rachel Dunmore 27 Oct 2025 09:58Dear Debbie, Please find attached a copy of invoice INV-155-0006, for your records. This is our third reminder, and our ledger still shows it as unpaid. The details are: - Invoice number: INV-155-0006 - Issued: 11 Aug 2025 - Due: 10 Sep 2025 - Net amount: £11,000 - VAT: £2,200 - Gross amount: £13,200 The invoice is now several weeks past its due date. Could you confirm the PO number it should be matched against, and let me know whether it has been approved for payment? If a payment run is already scheduled, a remittance advice would be very helpful so I can allocate it correctly. If there is a query with the invoice itself, please tell me what it is and I will look into it straight away. Kind regards, Rachel Dunmore Finance Manager