What was said
What this says
As at Fri 9 Oct 2026Rachel Dunmore reminded Debbie Rowntree that Growth subscription invoice INV-155-0005 (£12k gross) was due on 22 Jun 2025 and still showed unpaid. No customer response in the thread.
Ask: Rachel asks for the PO number to match, or a remittance advice if payment has been made. She also invites any query on the invoice.
Customer view: the thread holds no customer response, so the reason for non-payment is not shown.
Next: Debbie to confirm payment status or raise a query.
The thread
Updated 9 Oct 26Typebilling
Messages1
First message2025-06-30
Last message2025-06-30
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Messages
- Rachel Dunmore 30 Jun 2025 16:22Dear Debbie, Please find attached a copy of invoice INV-155-0005 for your records. The invoice was issued on 23 May 2025 and fell due on 22 Jun 2025. Our ledger still shows it as unpaid, so I am writing to remind you. The details are: - Net amount: £9,900 - VAT: £1,980 - Gross amount: £11,880 This is the subscription invoice for your Growth licence. Could you confirm the PO number it should be matched to, if your team needs one? If payment has already been made, please send me the remittance advice and I will allocate it against the invoice straight away. If the invoice has not reached the right person on your side, or there is a query on it, please let me know and I will deal with it. Kind regards, Rachel Dunmore Finance Manager
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