Invoice INV-155-0004: payment reminder

Email thread

Rachel Dunmore of BG-Demo finance sent Debbie Rowntree a first reminder that INV-155-0004 (£12k gross, due 26 Mar 2025) is unpaid. It is a billing chase with no customer response in the thread.

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What was said

What this says

As at Fri 9 Oct 2026

Rachel Dunmore of BG-Demo finance sent Debbie Rowntree a first reminder that INV-155-0004 (£12k gross, due 26 Mar 2025) is unpaid. It is a billing chase with no customer response in the thread.

Ask: Rachel asks for payment or a remittance advice, and for the PO number the customer wants quoted on the invoice.

Customer view: there is no customer response in the thread, so the evidence does not show why the invoice is open.

Next: the invoice covers the Growth subscription for 40 licensed users. A withheld invoice may be a process or PO issue rather than a value concern, which this thread cannot settle.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typebilling

Messages1

First message2025-04-02

Last message2025-04-02

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Messages

Rachel Dunmore 2 Apr 2025 08:26
to Debbie Rowntree
Dear Debbie, Please find attached a copy of invoice INV-155-0004 for your records. Our ledger shows it as unpaid and past its due date. The details are: - Invoice number: INV-155-0004 - Issued: 24 Feb 2025 - Due: 26 Mar 2025 - Net amount: £9,900 - VAT: £1,980 - Gross amount: £11,880 This relates to the Growth subscription for your 40 licensed users. If payment has already been made, please send me the remittance advice so I can allocate it against the invoice. If it hasn't, could you let me know when we can expect it? Could you also confirm the PO number you would like quoted on the invoice, in case your system needs it to release payment? Kind regards, Rachel Dunmore Finance Manager

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