Check-in call: next steps
Email threadMarcus Bell reported usage picking up and proposed another check-in before the 22 Aug 2025 renewal. Craig Ashwell said the project leads are starting to use it, agreed to talk, and asked for Debbie to join for credit control.
What was said
What this says
As at Fri 9 Oct 2026Marcus Bell reported usage picking up and proposed another check-in before the 22 Aug 2025 renewal. Craig Ashwell said the project leads are starting to use it, agreed to talk, and asked for Debbie to join for credit control.
Ask: Marcus offered a screen-share of what is being asked and a talk about what the credit control team could get from the brain.
Customer view: Craig is positive and wants to see who is asking what, especially variations and valuations.
Next: a call on a Tuesday or Wednesday morning the following week, with Debbie Rowntree joining. Credit control is a possible extension of use ahead of the renewal.
The thread
Updated 9 Oct 26Messages
Marcus Bell 13 Mar 2025 11:46Hi Craig, Thanks again for the time last time. I've pulled the numbers since then and it's good news: usage has picked up nicely, and I can see more of your project and commercial people in there asking questions. I'd like to keep that going. Would it be worth another check-in in the next couple of weeks? I can share my screen and show you what's being asked, and we can talk about what else your credit control team might get from it before the renewal on 22 Aug 2025. Shall we book half an hour? Give me a couple of options and I'll send the invite. Thanks, Marcus
Craig Ashwell 13 Mar 2025 13:32Marcus, Good to hear. I've been pushing the project leads to use it and it's starting to stick. Yes, let's talk. I'd like to see who is asking what. If the questions are about variations and valuations, that's exactly what I wanted. Tuesday or Wednesday next week, mornings are best. Debbie should join for the credit control part if you're covering that. Craig