What was said
What this says
As at Fri 9 Oct 2026Nell Ashcombe sent Debbie Rowntree the invoice for the first Growth subscription period, separate from the implementation invoice. There is no customer response in the thread.
Ask: Nell explained that the subscription runs from 23 Aug 2024 to 22 Aug 2025 at a contracted value of £40k a year for 40 licensed users.
Detail: The invoice dated 23 Aug 2024 is £9,900 net, £1,980 VAT and £12k gross, due 22 Sep 2024. That date is a Sunday, and Nell offered to adjust if the payment run differs.
Customer view: there is no customer response in the thread.
The thread
Updated 9 Oct 26Typebilling
Messages1
First message2024-08-23
Last message2024-08-23
Emailmade from
Messages
- Nell Ashcombe 23 Aug 2024 08:51Hello Debbie, Following my earlier note about the implementation invoice, this one is for the subscription itself. Your Growth subscription started today, 23 Aug 2024, and runs to 22 Aug 2025. The contracted value is £39,600 a year and it covers 40 licensed users. The invoice attached is dated 23 Aug 2024. The net amount is £9,900, VAT is £1,980, and the gross amount is £11,880. It falls due on 22 Sep 2024. Two things worth saying plainly. First, this is a separate invoice from the implementation one, so please don't treat it as a duplicate. Second, if your payment run doesn't fall neatly on the due date, tell me and we'll sort it, since that day is a Sunday. If you have any question on how it was calculated, ask me and I'll say what happened and how I know. Best, Nell
Emailmade from