What was said
What this says
Current to 13 Oct 26Logistical billing thread: Rachel Dunmore sent Mandy Gasson invoice INV-154-0004, issued 10 Jul 2025, gross £34k, due 9 Aug 2025, for the annual Enterprise subscription. There is no customer response in the thread.
Ask: Rachel sent the invoice for the customer's records and asked Mandy to confirm a PO number to quote, if one applies. She also offered to resend it to a different finance address.
Customer view: there is no customer response in the thread, so nothing shows how the invoice was received.
Next: the PO number and any change of address are still to be confirmed. The thread shows the invoice as unpaid on the day of issue, which Rachel notes is expected.
The thread
Updated 9 Oct 26Messages
- Rachel Dunmore 10 Jul 2025 13:29Dear Mandy, Please find attached invoice INV-154-0004, issued today, 10 Jul 2025, for your records. The details are as follows: - Net amount: £28,750 - VAT: £5,750 - Gross amount: £34,500 - Due date: 9 Aug 2025 The invoice relates to your annual Enterprise subscription with BB-Demo. At the moment it shows as unpaid, which is as expected for an invoice issued today. Could you confirm the PO number your team would like quoted, if one applies? If it needs to go to a different address in your finance team, please let me know and I will resend it. Kind regards, Rachel Dunmore, Finance Manager