What was said
What this says
Current to 13 Oct 26Logistical thread: Lewis Kerr asked for a slot to walk through the proposal, and Nicola Brearley offered Thursday afternoon. Lewis confirmed 14:30 with Imran Hussain joining. Nicola asked for the main points only.
Ask: Lewis wanted about forty minutes on a call, with Imran Hussain joining for the connector section.
Customer view: Nicola replied two days later, apologising for a week of missed rounds. She asked that the call cover what they get, what it costs and what happens next, with detail to read afterwards.
Next: Lewis confirmed Thursday at 14:30 and will send the invitation. The evidence does not show the call itself.
The thread
Updated 9 Oct 26Messages
- Lewis Kerr 17 Feb 2025 13:25Hello Nicola, I hope the week has started better than the last one did for your collections team. The proposal is ready on my side. I would like to walk you through it on a call rather than just send a document, so that you can ask questions as we go and I can check that the scope reflects how your account managers work. About forty minutes should be enough, though we can stop sooner if it is straightforward. Could you let me know a couple of times that suit you later this week or early next week? If Imran can join for the connector section, that would help. I'll send that over today as a calendar invitation once you have picked a slot. Kind regards, Lewis
- Nicola Brearley 19 Feb 2025 11:18Hi Lewis, Sorry for the slow reply, it has been a week of missed rounds and I've been on the phone to customers most of it. Thursday afternoon would work, anything after 14:00. Friday morning is a second choice but I have a depot visit that might overrun, so I wouldn't promise it. Imran is in on Thursday, so I'll ask him to join for the connector part. Please keep it to the main points: what we get, what it costs, what happens next. I can read the detail afterwards. Thanks, Nicola
- Lewis Kerr 19 Feb 2025 12:33Hello Nicola, That is no trouble at all, and thank you. Thursday at 14:30 it is, then. I'll send the invitation shortly with Imran on it. I'll keep it to the three points you gave: what you get, what it costs, what happens next. The detailed version will go over afterwards for you to read at your own pace. Kind regards, Lewis