What was said
What this says
Current to 11 Oct 26Rachel Dunmore cancelled the 2 Feb 2026 invoice and reissued it on 21 May 2026 to Wexmoor Management Services LLC with the PO number. Amount unchanged at £50,000. No customer response in the thread.
Ask: Rachel asked Lorena Diaz to confirm the reissued invoice arrived and matched in her queue, and not to pay against the cancelled original.
Terms restated: Annual Growth subscription at £50,000, covering 40 licensed users, contract running to 1 Feb 2027, VAT zero, payment 30 days from the reissue date.
Customer view: Not shown in this thread.
The thread
Updated 9 Oct 26Typebilling
Messages1
First message2026-05-21
Last message2026-05-21
Emailmade from
Messages
- Rachel Dunmore 21 May 2026 08:25Dear Lorena, Thank you for sending the PO number and the paying entity details. I have cancelled the original invoice dated 2 Feb 2026 and raised a replacement today. Please find attached the reissued invoice, for your records. Two things have changed: - It is now addressed to Wexmoor Management Services LLC, as the paying entity. - The PO number you provided is shown on the face of the invoice. The amount and the subscription period are unchanged. It is the annual Growth subscription at £50,000, covering 40 licensed users, with the contract running to 1 Feb 2027. VAT is zero. Payment terms are 30 days from today's date. Please do not pay against the original invoice. It has been cancelled in our ledger, so a payment against it would only need to be reallocated. Could you confirm that the reissued invoice has arrived and been matched in your queue? If anything still does not line up, tell me which field and I will correct it straight away. Kind regards, Rachel Dunmore Finance Manager
Emailmade from