Payment reminder: invoice INV-010-0001

Email thread

Wexmoor Property Group: documents · billing

Rachel Dunmore chased Lorena Diaz for invoice INV-010-0001, £12,000, overdue since 18 Feb 2026. There is no customer response in the thread.

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Current to 11 Oct 26

Rachel Dunmore chased Lorena Diaz for invoice INV-010-0001, £12,000, overdue since 18 Feb 2026. There is no customer response in the thread.

Ask: Rachel asks for payment timing and, if the invoice cannot be matched, the PO number and the paying entity name so she can reissue it.

Customer view: there is no customer response in the thread, so the cause of non-payment is not shown here.

Next: a reply from accounts payable is needed with the PO number, entity name or payment date.

AI · claude-sonnet-5-5 · 11 Oct 2026

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The thread

Updated 9 Oct 26

Typebilling

Messages1

First message2026-02-25

Last message2026-02-25

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Rachel Dunmore 25 Feb 2026 12:35
to Lorena Diaz
Dear Lorena, I am writing about invoice INV-010-0001 for Wexmoor Property Group, which remains unpaid. For your records: - Invoice number: INV-010-0001 - Issued: 19 Jan 2026 - Due: 18 Feb 2026 - Net amount: £12,000 - VAT: no VAT charged - Gross amount: £12,000 The due date has now passed. Please find the invoice attached again in case the original did not reach your payables queue. If you are unable to match it to a purchase order or to the paying entity, could you confirm the PO number and the entity name it should be addressed to? I will reissue it in the correct form straight away so that it can be processed. Could you also let me know when payment is expected? A one-line reply is fine. Kind regards, Rachel Dunmore Finance Manager

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